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CPSC, Controlled Energy Corporation Announce Recall of Water Heaters

Reported: February 15, 2001 Initiated: February 15, 2001 #01085

Product Description

The AquaStar natural gas water heaters were made in Portugal, and were distributed in the United States as model number AQ38B NG. The water heater is off-white in color, with the word "AquaStar" in red, on the front of the unit. The model number can be found on the rating plate, on the right side of the water heater.

Reason for Recall

The heaters can produce dangerous levels of carbon monoxide in the exhaust gas, which can cause serious injuries and death.

Remedy

Consumers who have the recalled AquaStar unit (model number AQ38B NG), should turn off the water heater immediately and call Controlled Energy Corporation. CEC is offering consumers a free on-site repair conducted by a licensed professional plumber.

Frequently Asked Questions

What product was recalled?
The AquaStar natural gas water heaters were made in Portugal, and were distributed in the United States as model number AQ38B NG. The water heater is off-white in color, with the word "AquaStar" in red, on the front of the unit. The model number can be found on the rating plate, on the right side of the water heater.. Recalled by Controlled Energy Corporation (CEC), of Waitsfield, Vt.. Units affected: About 320.
Why was this product recalled?
The heaters can produce dangerous levels of carbon monoxide in the exhaust gas, which can cause serious injuries and death.
What should consumers do?
Consumers who have the recalled AquaStar unit (model number AQ38B NG), should turn off the water heater immediately and call Controlled Energy Corporation. CEC is offering consumers a free on-site repair conducted by a licensed professional plumber.
Which agency issued this recall?
This recall was issued by the CPSC on February 15, 2001. Severity: Moderate. Recall number: 01085.