Severity
Moderate
ModerateActive
CPSC recall · Reported March 9, 2001
CPSC, National Service Industries Inc. Announce Recall of Zep Commercial Cleaners Sold at The Home Depot
Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irrita…
Compiled from official public sources by the editorial team.
Verify with CPSC →
National Service Industries Inc. (Nsi), of Atlanta, Ga. recalled Only the 32-ounce bottles of four types of Zep Commercial cleaners are part of this recal… - a moderate-severity action.
CPSC, National Service Industries Inc. Announce Recall of Zep Commercial Cleaners Sold at… was recalled by National Service Industries Inc. (Nsi), of Atlanta, Ga. in March 9, 2001. Reason: Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleane…. Remedy: Consumers should stop using the recalled cleaners immediately, since the bottles can leak…. Verify recall #01102 with the CPSC before acting.
The recall
National Service Industries Inc. (Nsi), of Atlanta, Ga. issued this moderate-severity CPSC recall-Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleane….
- Moderate
- severity level
- March 9, 2001
- reported
Sourced from official CPSC enforcement records. Verify recall #01102 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #01102) was formally reported on March 9, 2001. It is classified under Moderate severity, with a current status of Active. National Service Industries Inc. (Nsi), of Atlanta, Ga. is listed as the recalling firm. Federal records list the affected scope as About 1.4 million.
The documented reason for this recall is: Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. The hotline will help consumers determine if their cleaner bottle is le… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 1 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Cosmetics & Personal Care recalls over time
Where this recall sits in its category - 1,360 cosmetics & personal care recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 1.4 million
Related Recalls
6
1 from same agency
Product description
Only the 32-ounce bottles of four types of Zep Commercial cleaners are part of this recall. They are the Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner. The word "COMMERCIAL" is written before "ZEP" on the top of the labels on the white, plastic bottles, and the product names are written below the brand name.
Reason for recall
Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
Remedy, what to do
Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. The hotline will help consumers determine if their cleaner bottle is leaking, and provide instructions on how to dispose of leaking bottles and get a refund.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 01102 |
| Date reported | March 9, 2001 |
| Date initiated | March 9, 2001 |
| Recalling firm | National Service Industries Inc. (Nsi), of Atlanta, Ga. |
| Affected scope | About 1.4 million |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. T…
- Check the recall number (01102) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
Only the 32-ounce bottles of four types of Zep Commercial cleaners are part of this recall. They are the Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner. The word "COMMERCIAL" is written before "ZEP" on the top of the labels on the white, plastic bottles, and the product names are written below the brand name.. Recalled by National Service Industries Inc. (Nsi), of Atlanta, Ga.. Units affected: About 1.4 million.
Why was this product recalled? ▼
Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
What should consumers do? ▼
Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. The hotline will help consumers determine if their cleaner bottle is leaking, and provide instructions on how to dispose of leaking bottles and get a refund.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 9, 2001. Severity: Moderate. Recall number: 01102.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (01102) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Compare this recall with Tiny Land Children's Play Tents Recalled Due to Risk of Inj… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported March 9, 2001. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.