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CPSC recall · Reported March 9, 2001

CPSC, National Service Industries Inc. Announce Recall of Zep Commercial Cleaners Sold at The Home Depot

Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irrita…

Recall #
01102
Affected scope
About 1.4 million
Verify with CPSC →
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National Service Industries Inc. (Nsi), of Atlanta, Ga. recalled Only the 32-ounce bottles of four types of Zep Commercial cleaners are part of this recal….

CPSC, National Service Industries Inc. Announce Recall of Zep Commercial Cleaners Sold at… was recalled by National Service Industries Inc. (Nsi), of Atlanta, Ga. in March 9, 2001. Reason: Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleane…. Remedy: Consumers should stop using the recalled cleaners immediately, since the bottles can leak…. Verify recall #01102 with the CPSC before acting.

The recall

National Service Industries Inc. (Nsi), of Atlanta, Ga. issued this CPSC recall-Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleane….

None
agency class
March 9, 2001
reported

Sourced from official CPSC enforcement records. Verify recall #01102 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 1 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Cosmetics & Personal Care recalls over time

Where this recall sits in its category - 1,371 cosmetics & personal care recalls on record

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Product description

Only the 32-ounce bottles of four types of Zep Commercial cleaners are part of this recall. They are the Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner. The word "COMMERCIAL" is written before "ZEP" on the top of the labels on the white, plastic bottles, and the product names are written below the brand name.

Reason for recall

Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.

Remedy, what to do

Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. The hotline will help consumers determine if their cleaner bottle is leaking, and provide instructions on how to dispose of leaking bottles and get a refund.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 01102
Date reported March 9, 2001
Date initiated March 9, 2001
Recalling firm National Service Industries Inc. (Nsi), of Atlanta, Ga.
Affected scope About 1.4 million
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. T…

  • Check the recall number (01102) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
Only the 32-ounce bottles of four types of Zep Commercial cleaners are part of this recall. They are the Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner. The word "COMMERCIAL" is written before "ZEP" on the top of the labels on the white, plastic bottles, and the product names are written below the brand name.. Recalled by National Service Industries Inc. (Nsi), of Atlanta, Ga.. Units affected: About 1.4 million.
Why was this product recalled?
Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
What should consumers do?
Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. The hotline will help consumers determine if their cleaner bottle is leaking, and provide instructions on how to dispose of leaking bottles and get a refund.
Which agency issued this recall?
This recall was issued by the CPSC on March 9, 2001. CPSC does not publish a hazard classification for this recall. Recall number: 01102.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

Compare this recall with Ice Pop, D'Dioses Cookies Cream, 1 Bar (81.7 g), with UPC 7… → · All Cosmetics & Personal Care recalls

This recall: CPSC, reported March 9, 2001. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026