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ModerateActive

CPSC recall · Reported September 13, 2001

CPSC, Andersen Corporation Announce Recall of Window Latches

The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consumers who can be struck by the window or by shattered glass.

Recall #
01231
Affected scope
About 400,000
Compiled from official public sources by the editorial team.
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Andersen Corporation, of Bayport, Minn. recalled This recall involves only the tilt latches on the lower sash of the Andersen 200 Series T… - a moderate-severity action.

CPSC, Andersen Corporation Announce Recall of Window Latches was recalled by Andersen Corporation, of Bayport, Minn. in September 13, 2001. Reason: The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consum…. Remedy: Consumers should immediately ensure that the latches are in the closed position. Consumer…. Verify recall #01231 with the CPSC before acting.

The recall

Andersen Corporation, of Bayport, Minn. issued this moderate-severity CPSC recall-The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consum….

Moderate
severity level
September 13, 2001
reported

Sourced from official CPSC enforcement records. Verify recall #01231 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #01231) was formally reported on September 13, 2001. It is classified under Moderate severity, with a current status of Active. Andersen Corporation, of Bayport, Minn. is listed as the recalling firm. Federal records list the affected scope as About 400,000.

The documented reason for this recall is: The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consumers who can be struck by the window or by shattered glass. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately ensure that the latches are in the closed position. Consumers should call the Andersen WindowCare® Solution Center to schedule a free in-home repair with an Andersen serv… - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,056 household products recalls on record

50100150200250 20052008201120142017202020232026 115
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 400,000

Related Recalls

6

6 from same agency

Product description

This recall involves only the tilt latches on the lower sash of the Andersen 200 Series Tilt-Wash Double-Hung Window. This window has the Andersen "A/W" logo etched into the lower right corner of the glass (A), has a latch on both sides of the top of the lower sash (B), and has a product label on the inside of the upper left corner of the window frame (C). This recall does not apply to Andersen® Builder's Select™ or any other Andersen® products.

Reason for recall

The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consumers who can be struck by the window or by shattered glass.

Remedy, what to do

Consumers should immediately ensure that the latches are in the closed position. Consumers should call the Andersen WindowCare® Solution Center to schedule a free in-home repair with an Andersen service technician. Parents should ensure that children do not operate the window until the latches have been replaced.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 01231
Date reported September 13, 2001
Date initiated September 13, 2001
Recalling firm Andersen Corporation, of Bayport, Minn.
Affected scope About 400,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately ensure that the latches are in the closed position. Consumers should call the Andersen WindowCare® S…

  • Check the recall number (01231) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves only the tilt latches on the lower sash of the Andersen 200 Series Tilt-Wash Double-Hung Window. This window has the Andersen "A/W" logo etched into the lower right corner of the glass (A), has a latch on both sides of the top of the lower sash (B), and has a product label on the inside of the upper left corner of the window frame (C). This recall does not apply to Andersen® Builder's Select™ or any other Andersen® products.. Recalled by Andersen Corporation, of Bayport, Minn.. Units affected: About 400,000.
Why was this product recalled?
The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consumers who can be struck by the window or by shattered glass.
What should consumers do?
Consumers should immediately ensure that the latches are in the closed position. Consumers should call the Andersen WindowCare® Solution Center to schedule a free in-home repair with an Andersen service technician. Parents should ensure that children do not operate the window until the latches have been replaced.
Which agency issued this recall?
This recall was issued by the CPSC on September 13, 2001. Severity: Moderate. Recall number: 01231.
How do I check if my product is affected by a recall?
Check the product description and recall number (01231) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported September 13, 2001. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.