Severity
Moderate
ModerateActive
CPSC recall · Reported September 20, 2001
CPSC, National Service Industries Inc. Announce Recall of Drain Cleaners
The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
Compiled from official public sources by the editorial team.
Verify with CPSC →
National Service Industries Inc. (Nsi), of Atlanta, Ga. recalled The following chart provides information concerning the four types of drain cleaners invo… - a moderate-severity action.
CPSC, National Service Industries Inc. Announce Recall of Drain Cleaners was recalled by National Service Industries Inc. (Nsi), of Atlanta, Ga. in September 20, 2001. Reason: The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaner…. Remedy: Consumers should stop using the cleaners immediately and contact the appropriate company,…. Verify recall #01233 with the CPSC before acting.
The recall
National Service Industries Inc. (Nsi), of Atlanta, Ga. issued this moderate-severity CPSC recall-The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaner….
- Moderate
- severity level
- September 20, 2001
- reported
Sourced from official CPSC enforcement records. Verify recall #01233 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #01233) was formally reported on September 20, 2001. It is classified under Moderate severity, with a current status of Active. National Service Industries Inc. (Nsi), of Atlanta, Ga. is listed as the recalling firm. Federal records list the affected scope as About 1.1 million.
The documented reason for this recall is: The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using the cleaners immediately and contact the appropriate company, to receive a free replacement cap. Consumers should not return the recalled cleaner to the store where purcha… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Children & Baby Products recalls over time
Where this recall sits in its category - 3,731 children & baby products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 1.1 million
Related Recalls
6
6 from same agency
Product description
The following chart provides information concerning the four types of drain cleaners involved in this recall. Only 64-oz. bottles are affected. Brand Name Cleaning Product UPC Code Recall Hotline Number, Website Address, E-mail Address Zep Commercial 10 Minute Hair Clog Remover 21709-52206 (888) 805-4357 9 a.m. to 5 p.m. ET Monday through Friday www.zepcommercial.com zephelp@zepcommercial.com Drain Care Professional Strength Drain Opener Clog Remover 21709-60060 Enforcer 10 Minute Hair Clog Remover 21709-52206 (800) 241-5656 Ext. 686 9 a.m. to 5 p.m. ET Monday through Friday www.enforcer.com plumbing@enforcer.com Drain Care Professional Strength Drain Opener Clog Remover 21709-52212 The Drain Opener Clog Remover bottles and caps are white and the Hair Clog Remover bottles and caps are red. Each bottle has the brand name - "Zep Commercial" or "Enforcer" - on a label that also reads, in part, "Keep all chemicals out of reach of children."
Reason for recall
The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
Remedy, what to do
Consumers should stop using the cleaners immediately and contact the appropriate company, to receive a free replacement cap. Consumers should not return the recalled cleaner to the store where purchased.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 01233 |
| Date reported | September 20, 2001 |
| Date initiated | September 20, 2001 |
| Recalling firm | National Service Industries Inc. (Nsi), of Atlanta, Ga. |
| Affected scope | About 1.1 million |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the cleaners immediately and contact the appropriate company, to receive a free replacement cap. Cons…
- Check the recall number (01233) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The following chart provides information concerning the four types of drain cleaners involved in this recall. Only 64-oz. bottles are affected. Brand Name Cleaning Product UPC Code Recall Hotline Number, Website Address, E-mail Address Zep Commercial 10 Minute Hair Clog Remover 21709-52206 (888) 805-4357 9 a.m. to 5 p.m. ET Monday through Friday www.zepcommercial.com zephelp@zepcommercial.com Drain Care Professional Strength Drain Opener Clog Remover 21709-60060 Enforcer 10 Minute Hair Clog Remover 21709-52206 (800) 241-5656 Ext. 686 9 a.m. to 5 p.m. ET Monday through Friday www.enforcer.com plumbing@enforcer.com Drain Care Professional Strength Drain Opener Clog Remover 21709-52212 The Drain Opener Clog Remover bottles and caps are white and the Hair Clog Remover bottles and caps are red. Each bottle has the brand name - "Zep Commercial" or "Enforcer" - on a label that also reads, in part, "Keep all chemicals out of reach of children.". Recalled by National Service Industries Inc. (Nsi), of Atlanta, Ga.. Units affected: About 1.1 million.
Why was this product recalled? ▼
The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
What should consumers do? ▼
Consumers should stop using the cleaners immediately and contact the appropriate company, to receive a free replacement cap. Consumers should not return the recalled cleaner to the store where purchased.
Which agency issued this recall? ▼
This recall was issued by the CPSC on September 20, 2001. Severity: Moderate. Recall number: 01233.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (01233) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported September 20, 2001. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.