Severity
Moderate
ModerateActive
CPSC recall · Reported June 27, 2002
CPSC, In-Sink-Erator Announce Recall to Repair Instant Hot Water Dispensers
Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. This poses a fire hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
In-Sink-Erator, of Racine, Wis. recalled The recalled hot water dispensers are half-gallon capacity models, made in the USA and so… - a moderate-severity action.
CPSC, In-Sink-Erator Announce Recall to Repair Instant Hot Water Dispensers was recalled by In-Sink-Erator, of Racine, Wis. in June 27, 2002. Reason: Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat buil…. Remedy: Consumers should unplug their hot water dispensers immediately, check the serial number a…. Verify recall #02189 with the CPSC before acting.
The recall
In-Sink-Erator, of Racine, Wis. issued this moderate-severity CPSC recall-Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat buil….
- Moderate
- severity level
- June 27, 2002
- reported
Sourced from official CPSC enforcement records. Verify recall #02189 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #02189) was formally reported on June 27, 2002. It is classified under Moderate severity, with a current status of Active. In-Sink-Erator, of Racine, Wis. is listed as the recalling firm. Federal records list the affected scope as About 252,200.
The documented reason for this recall is: Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. This poses a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator, if their unit is part of the recall. Consumers with affected units will receive a r… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 252,200
Related Recalls
6
6 from same agency
Product description
The recalled hot water dispensers are half-gallon capacity models, made in the USA and sold under various brand names, including In-Sink- Erator®, ISE®, Steamin' Hot®, Emerson®, Dayton™, ACE™, Kenmore® and Kohler™. The serial number (S/N) is printed on a specification plate attached to the metal holding tank. This recall involves instant hot water dispensers with serial numbers (some begin with two letters) 999- 10 or those that fall between 1000 and 3084000. One-third gallon capacity instant hot water dispensers manufactured by In-Sink-Erator are not involved in this recall.
Reason for recall
Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. This poses a fire hazard.
Remedy, what to do
Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator, if their unit is part of the recall. Consumers with affected units will receive a replacement insulation shield.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 02189 |
| Date reported | June 27, 2002 |
| Date initiated | June 27, 2002 |
| Recalling firm | In-Sink-Erator, of Racine, Wis. |
| Affected scope | About 252,200 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator, if their unit…
- Check the recall number (02189) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The recalled hot water dispensers are half-gallon capacity models, made in the USA and sold under various brand names, including In-Sink- Erator®, ISE®, Steamin' Hot®, Emerson®, Dayton™, ACE™, Kenmore® and Kohler™. The serial number (S/N) is printed on a specification plate attached to the metal holding tank. This recall involves instant hot water dispensers with serial numbers (some begin with two letters) 999- 10 or those that fall between 1000 and 3084000. One-third gallon capacity instant hot water dispensers manufactured by In-Sink-Erator are not involved in this recall.. Recalled by In-Sink-Erator, of Racine, Wis.. Units affected: About 252,200.
Why was this product recalled? ▼
Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. This poses a fire hazard.
What should consumers do? ▼
Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator, if their unit is part of the recall. Consumers with affected units will receive a replacement insulation shield.
Which agency issued this recall? ▼
This recall was issued by the CPSC on June 27, 2002. Severity: Moderate. Recall number: 02189.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (02189) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported June 27, 2002. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.