CPSC recall · Reported September 10, 2003
CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices
A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
OnQ Technologies, of Middletown, Pa. recalled The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are ….
CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices was recalled by OnQ Technologies, of Middletown, Pa. in September 10, 2003. Reason: A security system connected to this device could be prevented from notifying emergency personnel of a hazard.…. Remedy: Consumers should contact OnQ to receive a free replacement of the telephone line-sharing …. Verify recall #03181 with the CPSC before acting.
The recall
OnQ Technologies, of Middletown, Pa. issued this CPSC recall-A security system connected to this device could be prevented from notifying emergency personnel of a hazard.….
- None
- agency class
- 3K units
- affected scope
- September 10, 2003
- reported
Sourced from official CPSC enforcement records. Verify recall #03181 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 41,021 medical devices recalls on record
Product description
The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.
Reason for recall
A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
Remedy, what to do
Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 03181 |
| Date reported | September 10, 2003 |
| Date initiated | September 10, 2003 |
| Recalling firm | OnQ Technologies, of Middletown, Pa. |
| Affected scope | 3,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device.
- Check the recall number (03181) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Methodology · Corrections · Archive as of August 2026