CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices

Recall Insight

This CPSC action (record #03181) was formally reported on September 10, 2003. It is classified under Moderate severity, with a current status of Active. OnQ Technologies, of Middletown, Pa. is listed as the recalling firm. Federal records indicate 3,000 units are affected.

The documented reason for this recall is: A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device. — consumers holding this product should act on that instruction rather than relying on general guidance.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 23 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.