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CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices

Reported: September 10, 2003 Initiated: September 10, 2003 #03181

Product Description

The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.

Reason for Recall

A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.

Remedy

Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device.

Details

Units Affected
3,000
Official Source
https://www.cpsc.gov/Recalls/2003/CPSC-OnQ-Technologies-Announce-Recall-of-Telephone-Line-Sharing-Devices-

Frequently Asked Questions

What product was recalled? ▼
The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.. Recalled by OnQ Technologies, of Middletown, Pa.. Units affected: 3,000.
Why was this product recalled? ▼
A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
What should consumers do? ▼
Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device.
Which agency issued this recall? ▼
This recall was issued by the CPSC on September 10, 2003. Severity: Moderate. Recall number: 03181.

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