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CPSC, Toshiba America Consumer Products Announce Recall of Rear Projection Televisions

Reported: July 3, 2003 Initiated: July 3, 2003 #03544

Product Description

This program includes a limited number of units of the following Toshiba rear projection televisions: Model 50A62, Model 51H83, and Model 57H83. To determine if your television set is affected by this corrective action, go to www.tacp.toshiba.com/safety_notice.asp and follow the instructions.

Reason for Recall

If the capacitors short circuit, due to a very high electrical surge, such as from a lightening strike, the metal parts on the television could present a shock or electrocution hazard. In addition, the metal jacks on the back of the television or another metal box attached to the television could present a shock or electrocution hazard, as a result of the capacitors' failure.

Remedy

Toshiba has contacted many of the owners of the affected televisions. However, if you have not been contacted, please contact Toshiba. Consumers who have an affected television will receive a free replacement, which includes removal of the recalled television, delivery and installation of the replacement.

Frequently Asked Questions

What product was recalled?
This program includes a limited number of units of the following Toshiba rear projection televisions: Model 50A62, Model 51H83, and Model 57H83. To determine if your television set is affected by this corrective action, go to www.tacp.toshiba.com/safety_notice.asp and follow the instructions.. Recalled by Toshiba America Consumer Products, Inc., of Wayne, N.J.. Units affected: 3,400.
Why was this product recalled?
If the capacitors short circuit, due to a very high electrical surge, such as from a lightening strike, the metal parts on the television could present a shock or electrocution hazard. In addition, the metal jacks on the back of the television or another metal box attached to the television could present a shock or electrocution hazard, as a result of the capacitors' failure.
What should consumers do?
Toshiba has contacted many of the owners of the affected televisions. However, if you have not been contacted, please contact Toshiba. Consumers who have an affected television will receive a free replacement, which includes removal of the recalled television, delivery and installation of the replacement.
Which agency issued this recall?
This recall was issued by the CPSC on July 3, 2003. Severity: Moderate. Recall number: 03544.