PlainRecalls
CPSC Moderate Active

CPSC, American Standard Companies Announce Recall of Trane and American Standard Accessory Electric Heaters

Reported: April 20, 2004 Initiated: April 20, 2004 #04122

Product Description

The 240-volt accessory heaters are used to provide supplemental heat in the heat pump or electric heating system. The accessory heater - model number BAYHTR1415BRKAC manufactured between April 14, 2003 and February 6, 2004 - is located inside the air handler cabinet usually found in the basement, attic, equipment closet or crawlspace of a consumer's home. The horizontally or vertically installed air handler is a painted metal cabinet with the Trane or American Standard name plate on its front. Air handler model numbers are found on the outside of the air handler door. Consumers with one of the recalled units are being directly contacted by the independent dealer that installed it. If you had a Trane or American Standard heat pump or electric heating system installed between April 2003 and February 2004, and have not yet been contacted by your installer, write down your air handler model number and call your installer to see whether your air handler could contain a recalled heater. You may also visit the firm's website to see whether your air handler could contain one of the recalled heaters and, if so, call your installer. To avoid electric shock, do not open the air handler door. Only a professional installer should open the air handler door to determine if you have a recalled accessory heater.

Reason for Recall

Overheating of the wiring in the accessory heater can lead to wall thermostat fires.

Remedy

Consumers who have not yet been contacted by independent dealers should immediately contact their installer to determine if they have a recalled unit. Consumers may arrange for a free inspection and repair through their installer.

Frequently Asked Questions

What product was recalled?
The 240-volt accessory heaters are used to provide supplemental heat in the heat pump or electric heating system. The accessory heater - model number BAYHTR1415BRKAC manufactured between April 14, 2003 and February 6, 2004 - is located inside the air handler cabinet usually found in the basement, attic, equipment closet or crawlspace of a consumer's home. The horizontally or vertically installed air handler is a painted metal cabinet with the Trane or American Standard name plate on its front. Air handler model numbers are found on the outside of the air handler door. Consumers with one of the recalled units are being directly contacted by the independent dealer that installed it. If you had a Trane or American Standard heat pump or electric heating system installed between April 2003 and February 2004, and have not yet been contacted by your installer, write down your air handler model number and call your installer to see whether your air handler could contain a recalled heater. You may also visit the firm's website to see whether your air handler could contain one of the recalled heaters and, if so, call your installer. To avoid electric shock, do not open the air handler door. Only a professional installer should open the air handler door to determine if you have a recalled accessory heater.. Recalled by American Standard Companies, of Piscataway, N.J.. Units affected: About 37,000.
Why was this product recalled?
Overheating of the wiring in the accessory heater can lead to wall thermostat fires.
What should consumers do?
Consumers who have not yet been contacted by independent dealers should immediately contact their installer to determine if they have a recalled unit. Consumers may arrange for a free inspection and repair through their installer.
Which agency issued this recall?
This recall was issued by the CPSC on April 20, 2004. Severity: Moderate. Recall number: 04122.