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CPSC, The Holmes Group Inc. Announce Recall of Slow Cookers

Reported: August 5, 2004 Initiated: August 5, 2004 #04193

Product Description

Only Rival Crock-Pot® slow cookers with model numbers 3040, 3735, 5025, 5070 and 5445 manufactured before May 2002 are included in the recall. The model number is printed on the UL label located on the bottom of the base. The recalled Rival slow cooker has a removable ceramic bowl that sits inside of a metal base. The Rival logo is printed on the front of the unit above the control knob. The bases are round or oval in shape and were sold in various colors and designs. A date code is stamped onto the plug at the end of the power cord attached to each unit. The first two digits represent the week of manufacture, and the last two digits represent the year of manufacture. Any plug with a date code from 0199 (1st week of 1999) to 1802 (18th week of 2002) is included in this recall.

Reason for Recall

The handles on the base of the slow cookers can break, posing a risk of burns from hot contents spilling onto consumers.

Remedy

Consumers should immediately stop using the product and contact The Holmes Group to receive instructions on receiving a replacement base.

Frequently Asked Questions

What product was recalled?
Only Rival Crock-Pot® slow cookers with model numbers 3040, 3735, 5025, 5070 and 5445 manufactured before May 2002 are included in the recall. The model number is printed on the UL label located on the bottom of the base. The recalled Rival slow cooker has a removable ceramic bowl that sits inside of a metal base. The Rival logo is printed on the front of the unit above the control knob. The bases are round or oval in shape and were sold in various colors and designs. A date code is stamped onto the plug at the end of the power cord attached to each unit. The first two digits represent the week of manufacture, and the last two digits represent the year of manufacture. Any plug with a date code from 0199 (1st week of 1999) to 1802 (18th week of 2002) is included in this recall.. Recalled by The Holmes Group Inc., of Milford, Mass.. Units affected: 1.8 million.
Why was this product recalled?
The handles on the base of the slow cookers can break, posing a risk of burns from hot contents spilling onto consumers.
What should consumers do?
Consumers should immediately stop using the product and contact The Holmes Group to receive instructions on receiving a replacement base.
Which agency issued this recall?
This recall was issued by the CPSC on August 5, 2004. Severity: Moderate. Recall number: 04193.