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CPSC, Tristar Products Inc. Announce Recall of Revised Design Steam Cleaner

Reported: March 9, 2004 Initiated: March 9, 2004 #04539

Product Description

The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. The 5.5-foot steam hose connects to the water reservoir and is sold with various cleaning attachments. Prior Recall: In March 2002, CPSC and Tristar recalled the Steam Buggy Deluxe to repair the internal hose connection. This recall only includes the revised design steam buggys, and not the units in the earlier recall.

Reason for Recall

Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers.

Remedy

Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.

Frequently Asked Questions

What product was recalled?
The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. The 5.5-foot steam hose connects to the water reservoir and is sold with various cleaning attachments. Prior Recall: In March 2002, CPSC and Tristar recalled the Steam Buggy Deluxe to repair the internal hose connection. This recall only includes the revised design steam buggys, and not the units in the earlier recall.. Recalled by Tristar Products Inc., of Fairfield, N.J.. Units affected: 5,000.
Why was this product recalled?
Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers.
What should consumers do?
Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.
Which agency issued this recall?
This recall was issued by the CPSC on March 9, 2004. Severity: Moderate. Recall number: 04539.