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CPSC recall · Reported July 1, 2004

CPSC, Dell Inc. Announce Recall of Power Adapters for Notebook Computers

Using power cords not intended for these adapters can pose a shock hazard.

Recall #
04560
Affected scope
About 28,000 units
Compiled from official public sources by the editorial team.
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Dell Inc., of Round Rock, Texas recalled Sold as an option for Dell notebook computers including their Latitude D400, D500, D505, … - a moderate-severity action.

CPSC, Dell Inc. Announce Recall of Power Adapters for Notebook Computers was recalled by Dell Inc., of Round Rock, Texas in July 1, 2004. Reason: Using power cords not intended for these adapters can pose a shock hazard.. Remedy: Free retrofit kits are provided by the manufacturer. These retrofit kits will prevent inc…. Verify recall #04560 with the CPSC before acting.

The recall

Dell Inc., of Round Rock, Texas issued this moderate-severity CPSC recall-Using power cords not intended for these adapters can pose a shock hazard..

Moderate
severity level
July 1, 2004
reported

Sourced from official CPSC enforcement records. Verify recall #04560 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #04560) was formally reported on July 1, 2004. It is classified under Moderate severity, with a current status of Active. Dell Inc., of Round Rock, Texas is listed as the recalling firm. Federal records list the affected scope as About 28,000 units.

The documented reason for this recall is: Using power cords not intended for these adapters can pose a shock hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Free retrofit kits are provided by the manufacturer. These retrofit kits will prevent incorrect cables from being connected to the adapters. In the meantime, consumers should only use the power cable… - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,056 household products recalls on record

50100150200250 20052008201120142017202020232026 115
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 28,000 units

Related Recalls

6

6 from same agency

Product description

Sold as an option for Dell notebook computers including their Latitude D400, D500, D505, D600, D800, X300, and Inspiron 300M, 500M, 510M, 600M, I8500 and I8600. "Dell," "Dell P/N W1451" is printed on top of the adapters.

Reason for recall

Using power cords not intended for these adapters can pose a shock hazard.

Remedy, what to do

Free retrofit kits are provided by the manufacturer. These retrofit kits will prevent incorrect cables from being connected to the adapters. In the meantime, consumers should only use the power cables intended for these adapters.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 04560
Date reported July 1, 2004
Date initiated July 1, 2004
Recalling firm Dell Inc., of Round Rock, Texas
Affected scope About 28,000 units
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Free retrofit kits are provided by the manufacturer. These retrofit kits will prevent incorrect cables from being connected to th…

  • Check the recall number (04560) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
Sold as an option for Dell notebook computers including their Latitude D400, D500, D505, D600, D800, X300, and Inspiron 300M, 500M, 510M, 600M, I8500 and I8600. "Dell," "Dell P/N W1451" is printed on top of the adapters.. Recalled by Dell Inc., of Round Rock, Texas. Units affected: About 28,000 units.
Why was this product recalled?
Using power cords not intended for these adapters can pose a shock hazard.
What should consumers do?
Free retrofit kits are provided by the manufacturer. These retrofit kits will prevent incorrect cables from being connected to the adapters. In the meantime, consumers should only use the power cables intended for these adapters.
Which agency issued this recall?
This recall was issued by the CPSC on July 1, 2004. Severity: Moderate. Recall number: 04560.
How do I check if my product is affected by a recall?
Check the product description and recall number (04560) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nearby Recalls in This Category

Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported July 1, 2004. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.