PlainRecalls
ModerateActive

CPSC recall · Reported August 26, 2004

CPSC, Whirlpool Announce Recall of Cooking Products

All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers, if the appliance is …

Recall #
04577
Affected scope
24,500
Compiled from official public sources by the editorial team.
Verify with CPSC →
View my saved recalls

Whirlpool Corp., of Benton Harbor, Mich. recalled The recall involves Whirlpool and KitchenAid brand freestanding ranges, double ovens, and… - a moderate-severity action.

CPSC, Whirlpool Announce Recall of Cooking Products was recalled by Whirlpool Corp., of Benton Harbor, Mich. in August 26, 2004. Reason: All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short ci…. Remedy: Consumers should immediately stop using the product, unplug it by shutting off the fuse o…. Verify recall #04577 with the CPSC before acting.

The recall

Whirlpool Corp., of Benton Harbor, Mich. issued this moderate-severity CPSC recall-All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short ci….

Moderate
severity level
25K units
affected scope
August 26, 2004
reported

Sourced from official CPSC enforcement records. Verify recall #04577 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #04577) was formally reported on August 26, 2004. It is classified under Moderate severity, with a current status of Active. Whirlpool Corp., of Benton Harbor, Mich. is listed as the recalling firm. Federal records list the affected scope as 24,500.

The documented reason for this recall is: All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers, if the appliance is not properly grounded. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair. - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Appliances recalls over time

Where this recall sits in its category - 419 appliances recalls on record

0102030405060 20052008201120142017202020232026 9
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

24,500

Related Recalls

6

6 from same agency

Product description

The recall involves Whirlpool and KitchenAid brand freestanding ranges, double ovens, and oven-microwave combination products with the following model and serial numbers: Brand Product Model Numbers Serial Number Range Whirlpool Oven-microwave combination GSC XR15 - XR25 Whirlpool Double wall oven RBD XR15 - XR25 KitchenAid Oven-microwave combination KEHC KEMC XR15 - XR25 KitchenAid Electric free standing range KERA2 KERI2 RR15 - RR25 The model and serial numbers are located on a label inside the door of the units.

Reason for recall

All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers, if the appliance is not properly grounded.

Remedy, what to do

Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 04577
Date reported August 26, 2004
Date initiated August 26, 2004
Recalling firm Whirlpool Corp., of Benton Harbor, Mich.
Affected scope 24,500
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

Scale of Impact

24,500 units affected - limited or regional distribution scale.

Regional (<10K units) -
Multi-state (10K – 100K units) ✓ This recall
Large-scale (100K – 1M units) -
Massive (≥1M units) -

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Consumer Product Safety Commission filings.

What to do with this recall

Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool…

  • Check the recall number (04577) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
The recall involves Whirlpool and KitchenAid brand freestanding ranges, double ovens, and oven-microwave combination products with the following model and serial numbers: Brand Product Model Numbers Serial Number Range Whirlpool Oven-microwave combination GSC XR15 - XR25 Whirlpool Double wall oven RBD XR15 - XR25 KitchenAid Oven-microwave combination KEHC KEMC XR15 - XR25 KitchenAid Electric free standing range KERA2 KERI2 RR15 - RR25 The model and serial numbers are located on a label inside the door of the units.. Recalled by Whirlpool Corp., of Benton Harbor, Mich.. Units affected: 24,500.
Why was this product recalled?
All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers, if the appliance is not properly grounded.
What should consumers do?
Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.
Which agency issued this recall?
This recall was issued by the CPSC on August 26, 2004. Severity: Moderate. Recall number: 04577.
How do I check if my product is affected by a recall?
Check the product description and recall number (04577) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nearby Recalls in This Category

Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.

Compare this recall with HSN Recalls Kitchen HQ Thermal Insulated Bowls Due to Fire … →

Browse all Appliances recalls →

Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported August 26, 2004. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.