Severity
Moderate
ModerateActive
CPSC recall · Reported February 17, 2006
Polycom Inc. Recalls Conference Phone Batteries for Fire Hazard
These batteries can overheat, which could pose a fire or burn hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Polycom Inc., of Pleasanton, Calif. recalled The recalled batteries were sold with the SoundStation2W wireless conference phones, and … - a moderate-severity action.
Polycom Inc. Recalls Conference Phone Batteries for Fire Hazard was recalled by Polycom Inc., of Pleasanton, Calif. in February 17, 2006. Reason: These batteries can overheat, which could pose a fire or burn hazard.. Remedy: Customers should remove the battery pack from their SoundStation2W unit immediately. Once…. Verify recall #06092 with the CPSC before acting.
The recall
Polycom Inc., of Pleasanton, Calif. issued this moderate-severity CPSC recall-These batteries can overheat, which could pose a fire or burn hazard..
- Moderate
- severity level
- February 17, 2006
- reported
Sourced from official CPSC enforcement records. Verify recall #06092 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #06092) was formally reported on February 17, 2006. It is classified under Moderate severity, with a current status of Active. Polycom Inc., of Pleasanton, Calif. is listed as the recalling firm. Federal records list the affected scope as About 21,000 units in the U.S. (About 27,700 units worldwide).
The documented reason for this recall is: These batteries can overheat, which could pose a fire or burn hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 21,000 units in the U.S. (About 27,700 units worldwide)
Related Recalls
6
6 from same agency
Product description
The recalled batteries were sold with the SoundStation2W wireless conference phones, and separately as replacement batteries. The SoundStation2W Part Number is printed on the underside of the telephone. The SoundStation2W Part Numbers and SKU numbers are as follows: Part Number SKU number Date Code 1520-07803-001 2200-07803-001 1205 or earlier (December 2005) 1520-07804-001 2200-07804-001 1205 or earlier (December 2005) The batteries have a black or white plastic coating and a white label with the following title: "RECHARGEABLE Li-ion BATTERY." The recalled battery Part Numbers can be found on the bottom right hand corner of the white label on the battery pack. The date code can be found to the left of the Part Number. Recalled batteries have the date code of 1205 (December 2005) or earlier printed on the white label of the batter pack.
Reason for recall
These batteries can overheat, which could pose a fire or burn hazard.
Remedy, what to do
Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into the unit. Customers should not attempt to use other batteries in the unit. Consumers should contact Polycom Inc. for information on receiving a free replacement battery.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 06092 |
| Date reported | February 17, 2006 |
| Date initiated | February 17, 2006 |
| Recalling firm | Polycom Inc., of Pleasanton, Calif. |
| Affected scope | About 21,000 units in the U.S. (About 27,700 units worldwide) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers ca…
- Check the recall number (06092) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The recalled batteries were sold with the SoundStation2W wireless conference phones, and separately as replacement batteries. The SoundStation2W Part Number is printed on the underside of the telephone. The SoundStation2W Part Numbers and SKU numbers are as follows: Part Number SKU number Date Code 1520-07803-001 2200-07803-001 1205 or earlier (December 2005) 1520-07804-001 2200-07804-001 1205 or earlier (December 2005) The batteries have a black or white plastic coating and a white label with the following title: "RECHARGEABLE Li-ion BATTERY." The recalled battery Part Numbers can be found on the bottom right hand corner of the white label on the battery pack. The date code can be found to the left of the Part Number. Recalled batteries have the date code of 1205 (December 2005) or earlier printed on the white label of the batter pack.. Recalled by Polycom Inc., of Pleasanton, Calif.. Units affected: About 21,000 units in the U.S. (About 27,700 units worldwide).
Why was this product recalled? ▼
These batteries can overheat, which could pose a fire or burn hazard.
What should consumers do? ▼
Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into the unit. Customers should not attempt to use other batteries in the unit. Consumers should contact Polycom Inc. for information on receiving a free replacement battery.
Which agency issued this recall? ▼
This recall was issued by the CPSC on February 17, 2006. Severity: Moderate. Recall number: 06092.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (06092) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported February 17, 2006. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.