CPSC recall · Reported February 17, 2006
Polycom Inc. Recalls Conference Phone Batteries for Fire Hazard
These batteries can overheat, which could pose a fire or burn hazard.
Polycom Inc., of Pleasanton, Calif. recalled The recalled batteries were sold with the SoundStation2W wireless conference phones, and ….
Polycom Inc. Recalls Conference Phone Batteries for Fire Hazard was recalled by Polycom Inc., of Pleasanton, Calif. in February 17, 2006. Reason: These batteries can overheat, which could pose a fire or burn hazard.. Remedy: Customers should remove the battery pack from their SoundStation2W unit immediately. Once…. Verify recall #06092 with the CPSC before acting.
The recall
Polycom Inc., of Pleasanton, Calif. issued this CPSC recall-These batteries can overheat, which could pose a fire or burn hazard..
- None
- agency class
- February 17, 2006
- reported
Sourced from official CPSC enforcement records. Verify recall #06092 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 622 electronics recalls on record
Product description
The recalled batteries were sold with the SoundStation2W wireless conference phones, and separately as replacement batteries. The SoundStation2W Part Number is printed on the underside of the telephone. The SoundStation2W Part Numbers and SKU numbers are as follows: Part Number SKU number Date Code 1520-07803-001 2200-07803-001 1205 or earlier (December 2005) 1520-07804-001 2200-07804-001 1205 or earlier (December 2005) The batteries have a black or white plastic coating and a white label with the following title: "RECHARGEABLE Li-ion BATTERY." The recalled battery Part Numbers can be found on the bottom right hand corner of the white label on the battery pack. The date code can be found to the left of the Part Number. Recalled batteries have the date code of 1205 (December 2005) or earlier printed on the white label of the batter pack.
Reason for recall
These batteries can overheat, which could pose a fire or burn hazard.
Remedy, what to do
Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into the unit. Customers should not attempt to use other batteries in the unit. Consumers should contact Polycom Inc. for information on receiving a free replacement battery.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 06092 |
| Date reported | February 17, 2006 |
| Date initiated | February 17, 2006 |
| Recalling firm | Polycom Inc., of Pleasanton, Calif. |
| Affected scope | About 21,000 units in the U.S. (About 27,700 units worldwide) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers ca…
- Check the recall number (06092) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Electronics · nearest report date
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Methodology · Corrections · Archive as of August 2026