Severity
Moderate
ModerateActive
CPSC recall · Reported September 14, 2006
Segway Inc. Announces Recall to Repair Segway® Personal Transporters
The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter a…
Compiled from official public sources by the editorial team.
Verify with CPSC →
Segway Inc., of Bedford, N.h. recalled This recall involves all Segway PT i167, i170 and i180 ("i Series") models, the p133 ("p … - a moderate-severity action.
Segway Inc. Announces Recall to Repair Segway® Personal Transporters was recalled by Segway Inc., of Bedford, N.h. in September 14, 2006. Reason: The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall…. Remedy: Consumers should stop using the Segway PT immediately and contact the company to receive …. Verify recall #06258 with the CPSC before acting.
The recall
Segway Inc., of Bedford, N.h. issued this moderate-severity CPSC recall-The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall….
- Moderate
- severity level
- September 14, 2006
- reported
Sourced from official CPSC enforcement records. Verify recall #06258 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #06258) was formally reported on September 14, 2006. It is classified under Moderate severity, with a current status of Active. Segway Inc., of Bedford, N.h. is listed as the recalling firm. Federal records list the affected scope as About 23,500.
The documented reason for this recall is: The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back ont… Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 40,322 medical devices recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 23,500
Related Recalls
6
3 from same agency
Product description
This recall involves all Segway PT i167, i170 and i180 ("i Series") models, the p133 ("p Series"), XT ("cross-terrain transporter"), GT ("golf transporter") and i2 models. These units were sold to consumers and commercial customers. All e167 ("e Series") models, which were sold to commercial users, also are included in this recall. No other models are involved in this recall. The name, "Segway", appears on the front bumper and/or on the handlebars of the personal transporter.
Reason for recall
The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.
Remedy, what to do
Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 06258 |
| Date reported | September 14, 2006 |
| Date initiated | September 14, 2006 |
| Recalling firm | Segway Inc., of Bedford, N.h. |
| Affected scope | About 23,500 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade.
- Check the recall number (06258) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves all Segway PT i167, i170 and i180 ("i Series") models, the p133 ("p Series"), XT ("cross-terrain transporter"), GT ("golf transporter") and i2 models. These units were sold to consumers and commercial customers. All e167 ("e Series") models, which were sold to commercial users, also are included in this recall. No other models are involved in this recall. The name, "Segway", appears on the front bumper and/or on the handlebars of the personal transporter.. Recalled by Segway Inc., of Bedford, N.h.. Units affected: About 23,500.
Why was this product recalled? ▼
The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.
What should consumers do? ▼
Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade.
Which agency issued this recall? ▼
This recall was issued by the CPSC on September 14, 2006. Severity: Moderate. Recall number: 06258.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (06258) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported September 14, 2006. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.