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CPSC Moderate Active

Toshiba Recalls Notebook Computer Batteries Due to Fire Hazard

Reported: August 9, 2007 Initiated: August 9, 2007 #07267

Product Description

The recalled lithium-ion batteries were sold with, or sold separately to be used with, the following notebook computer models: Satellite A100, Satellite A105 and Tecra A7. The battery model is printed on the battery. Model Computer Model Prefix Number (first 2 digits of serial number) Model Prefix (first 6 characters) Manufacturing Date Range Estimated Retail Pricing (when sold) Satellite A100 16, 26, 36, 46 PSAA0U January 1, 2006 - April 30, 2006 About $1,300 Satellite A105 16, 26, 36, 46 PSAA2U PSAA8U PSAA9U January 1, 2006 - April 30, 2006 About $1,000 Tecra A7 16, 26, 36, 46 PTA70U PTA71U January 1, 2006 - April 30, 2006 About $700

Reason for Recall

The lithium-ion batteries can overheat, posing a fire hazard to consumers.

Remedy

Consumers should stop using the recalled batteries and contact Toshiba to receive a free replacement battery. Consumers can continue to use the notebook computers safely, by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received. Consumers should use only batteries obtained from Toshiba or from an authorized Toshiba reseller.

Frequently Asked Questions

What product was recalled?
The recalled lithium-ion batteries were sold with, or sold separately to be used with, the following notebook computer models: Satellite A100, Satellite A105 and Tecra A7. The battery model is printed on the battery. Model Computer Model Prefix Number (first 2 digits of serial number) Model Prefix (first 6 characters) Manufacturing Date Range Estimated Retail Pricing (when sold) Satellite A100 16, 26, 36, 46 PSAA0U January 1, 2006 - April 30, 2006 About $1,300 Satellite A105 16, 26, 36, 46 PSAA2U PSAA8U PSAA9U January 1, 2006 - April 30, 2006 About $1,000 Tecra A7 16, 26, 36, 46 PTA70U PTA71U January 1, 2006 - April 30, 2006 About $700. Recalled by Sony Energy Devices Corp., of Japan (battery cells). Units affected: About 1,400.
Why was this product recalled?
The lithium-ion batteries can overheat, posing a fire hazard to consumers.
What should consumers do?
Consumers should stop using the recalled batteries and contact Toshiba to receive a free replacement battery. Consumers can continue to use the notebook computers safely, by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received. Consumers should use only batteries obtained from Toshiba or from an authorized Toshiba reseller.
Which agency issued this recall?
This recall was issued by the CPSC on August 9, 2007. Severity: Moderate. Recall number: 07267.