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General Electric Recalls Microwave Combo Wall Ovens Due to Fire Hazard

Reported: December 5, 2007 Initiated: December 5, 2007 #08110

Product Description

The recall includes GE combination microwave and conventional built-in wall ovens sold under the following brand names: GE, GE Profile® and Kenmore. The ovens were sold in white, black, bisque and stainless steel. The brand name is printed on the lower left corner on the front of the microwave door. The following model and serial numbers can be found inside the microwave oven on the left interior wall. Recalled Models Serial number begins with: GE / GE Profile JKP85B0A3BB, JKP85B0D1BB, JKP85W0A3WW, JKP85W0D1WW, JKP86B0F1BB, JKP86C0F1CC, JKP86S0F1SS, JKP86W0F1WW, JT965B0F1BB, JT965C0F1CC, JT965S0F1SS, JT965W0F1WW, JTP85B0A2BB, JTP85B0A3BB, JTP85B0A4BB, JTP85B0A5BB, JTP85B0D1BB, JTP85W0A2WW, JTP85W0A3WW, JTP85W0A4WW, JTP85W0A5WW, JTP85W0D1WW, JTP86B0F1BB, JTP86C0F1CC, JTP86S0F1SS, JTP86W0F1WW, JTP95B0A2BB, JTP95B0A3BB, JTP95B0A4BB, JTP95B0A5BB, JTP95B0D1BB, JTP95W0A2WW, JTP95W0A3WW, JTP95W0A4WW, JTP95W0A5WW, JTP95W0D1WW AZ, DZ, FZ, GZ, HZ, LZ, MZ, RZ, SZ, TZ, VZ, ZZ, AA, DA, FA, GA, HA, LA, MA, RA, SA, TA, VA, ZA, AD, DD, FD, GD, HD, LD, MD, RD, SD, TD, VD, ZD, AF, DF, FF, GF, HF, LF, MF, RF, SF, TF, VF, ZF Kenmore (All model numbers start with 911) 41485991, 41485992, 41485993, 41485994, 41489991, 41489992, 41489993, 41489994, 49485992, 49489992, 47692100, 47699100, 47862100, 47869100, 47812200, 47813200, 47814200, 47819200, 47792200, 47793200, 47794200, 47799200 0, 1, 2, 3

Reason for Recall

The door switch in the microwave oven can overheat and ignite plastic components in the control area, posing a fire hazard to consumers. The lower thermal oven does not pose a hazard.

Remedy

Consumers should stop using the microwave oven immediately. Consumers should contact GE regarding their GE/GE Profile micro-oven combo or Transform for Kenmore branded products for their Kenmore unit. GE is offering a free repair or rebate on a new product, a $300 rebate toward the purchase of a new GE brand unit, or a $600 rebate toward the purchase of a new GE Profile brand unit. Transform for Kenmore branded products is offering a free repair or $300 rebate toward the purchase of a new Kenmore brand unit. Consumers can continue using the lower thermal oven.

Frequently Asked Questions

What product was recalled?
The recall includes GE combination microwave and conventional built-in wall ovens sold under the following brand names: GE, GE Profile® and Kenmore. The ovens were sold in white, black, bisque and stainless steel. The brand name is printed on the lower left corner on the front of the microwave door. The following model and serial numbers can be found inside the microwave oven on the left interior wall. Recalled Models Serial number begins with: GE / GE Profile JKP85B0A3BB, JKP85B0D1BB, JKP85W0A3WW, JKP85W0D1WW, JKP86B0F1BB, JKP86C0F1CC, JKP86S0F1SS, JKP86W0F1WW, JT965B0F1BB, JT965C0F1CC, JT965S0F1SS, JT965W0F1WW, JTP85B0A2BB, JTP85B0A3BB, JTP85B0A4BB, JTP85B0A5BB, JTP85B0D1BB, JTP85W0A2WW, JTP85W0A3WW, JTP85W0A4WW, JTP85W0A5WW, JTP85W0D1WW, JTP86B0F1BB, JTP86C0F1CC, JTP86S0F1SS, JTP86W0F1WW, JTP95B0A2BB, JTP95B0A3BB, JTP95B0A4BB, JTP95B0A5BB, JTP95B0D1BB, JTP95W0A2WW, JTP95W0A3WW, JTP95W0A4WW, JTP95W0A5WW, JTP95W0D1WW AZ, DZ, FZ, GZ, HZ, LZ, MZ, RZ, SZ, TZ, VZ, ZZ, AA, DA, FA, GA, HA, LA, MA, RA, SA, TA, VA, ZA, AD, DD, FD, GD, HD, LD, MD, RD, SD, TD, VD, ZD, AF, DF, FF, GF, HF, LF, MF, RF, SF, TF, VF, ZF Kenmore (All model numbers start with 911) 41485991, 41485992, 41485993, 41485994, 41489991, 41489992, 41489993, 41489994, 49485992, 49489992, 47692100, 47699100, 47862100, 47869100, 47812200, 47813200, 47814200, 47819200, 47792200, 47793200, 47794200, 47799200 0, 1, 2, 3. Recalled by GE Consumer & Industrial, of Louisville, Ky.. Units affected: About 92,000.
Why was this product recalled?
The door switch in the microwave oven can overheat and ignite plastic components in the control area, posing a fire hazard to consumers. The lower thermal oven does not pose a hazard.
What should consumers do?
Consumers should stop using the microwave oven immediately. Consumers should contact GE regarding their GE/GE Profile micro-oven combo or Transform for Kenmore branded products for their Kenmore unit. GE is offering a free repair or rebate on a new product, a $300 rebate toward the purchase of a new GE brand unit, or a $600 rebate toward the purchase of a new GE Profile brand unit. Transform for Kenmore branded products is offering a free repair or $300 rebate toward the purchase of a new Kenmore brand unit. Consumers can continue using the lower thermal oven.
Which agency issued this recall?
This recall was issued by the CPSC on December 5, 2007. Severity: Moderate. Recall number: 08110.