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CPSC recall · Reported August 28, 2008

Countertop Water Dispensers Recalled by Greenway Home Products Due to Fire and Shock Hazards

The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser's base onto the countertop, posing a fire hazard. The interna…

Recall #
08376
Affected scope
About 44,000
Verify with CPSC →
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Greenway Home Products, of Northwood, Ohio recalled The recalled countertop water dispensers include the following Vitapur, Greenway and Pola….

Countertop Water Dispensers Recalled by Greenway Home Products Due to Fire and Shock Haza… was recalled by Greenway Home Products, of Northwood, Ohio in August 28, 2008. Reason: The internal heating element could overheat and drop molten metal through ventilation openings in the water d…. Remedy: Consumers should stop using the recalled water dispensers immediately and contact Greenwa…. Verify recall #08376 with the CPSC before acting.

The recall

Greenway Home Products, of Northwood, Ohio issued this CPSC recall-The internal heating element could overheat and drop molten metal through ventilation openings in the water d….

None
agency class
August 28, 2008
reported

Sourced from official CPSC enforcement records. Verify recall #08376 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

The recalled countertop water dispensers include the following Vitapur, Greenway and Polar models. They dispense hot or cold water and use three- or five-gallon water bottles. The model name is printed on the front of the dispenser's base. Model and serial numbers are printed on a white label on the back of the dispenser's base. File number 218326 is printed on a silver sticker on the back of the dispenser's base. Model Serial Number File Number Greenway GWD2630W Starts with 0606 through 0711 218326 Polar PWD2635W Vitapur VWD2636W Vitapur VWD2636BLK Vitapur VWD2636RED Model numbers followed by a "1" or "2," (i.e. GWD2630W -1 / PWD2635W-2), or dispensers with no ventilation openings underneath the base are not included in this recall.

Reason for recall

The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser's base onto the countertop, posing a fire hazard. The internal heating element also poses a shock hazard to consumers who touch it through the vents.

Remedy, what to do

Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 08376
Date reported August 28, 2008
Date initiated August 28, 2008
Recalling firm Greenway Home Products, of Northwood, Ohio
Affected scope About 44,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair.

  • Check the recall number (08376) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
The recalled countertop water dispensers include the following Vitapur, Greenway and Polar models. They dispense hot or cold water and use three- or five-gallon water bottles. The model name is printed on the front of the dispenser's base. Model and serial numbers are printed on a white label on the back of the dispenser's base. File number 218326 is printed on a silver sticker on the back of the dispenser's base. Model Serial Number File Number Greenway GWD2630W Starts with 0606 through 0711 218326 Polar PWD2635W Vitapur VWD2636W Vitapur VWD2636BLK Vitapur VWD2636RED Model numbers followed by a "1" or "2," (i.e. GWD2630W -1 / PWD2635W-2), or dispensers with no ventilation openings underneath the base are not included in this recall.. Recalled by Greenway Home Products, of Northwood, Ohio. Units affected: About 44,000.
Why was this product recalled?
The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser's base onto the countertop, posing a fire hazard. The internal heating element also poses a shock hazard to consumers who touch it through the vents.
What should consumers do?
Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair.
Which agency issued this recall?
This recall was issued by the CPSC on August 28, 2008. CPSC does not publish a hazard classification for this recall. Recall number: 08376.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

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This recall: CPSC, reported August 28, 2008. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026