Severity
Moderate
ModerateActive
CPSC recall · Reported August 28, 2008
Countertop Water Dispensers Recalled by Greenway Home Products Due to Fire and Shock Hazards
The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser's base onto the countertop, posing a fire hazard. The interna…
Compiled from official public sources by the editorial team.
Verify with CPSC →
Greenway Home Products, of Northwood, Ohio recalled The recalled countertop water dispensers include the following Vitapur, Greenway and Pola… - a moderate-severity action.
Countertop Water Dispensers Recalled by Greenway Home Products Due to Fire and Shock Haza… was recalled by Greenway Home Products, of Northwood, Ohio in August 28, 2008. Reason: The internal heating element could overheat and drop molten metal through ventilation openings in the water d…. Remedy: Consumers should stop using the recalled water dispensers immediately and contact Greenwa…. Verify recall #08376 with the CPSC before acting.
The recall
Greenway Home Products, of Northwood, Ohio issued this moderate-severity CPSC recall-The internal heating element could overheat and drop molten metal through ventilation openings in the water d….
- Moderate
- severity level
- August 28, 2008
- reported
Sourced from official CPSC enforcement records. Verify recall #08376 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #08376) was formally reported on August 28, 2008. It is classified under Moderate severity, with a current status of Active. Greenway Home Products, of Northwood, Ohio is listed as the recalling firm. Federal records list the affected scope as About 44,000.
The documented reason for this recall is: The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser's base onto the countertop, posing a fire hazard. The internal heating element also poses a shock haz… Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 44,000
Related Recalls
6
6 from same agency
Product description
The recalled countertop water dispensers include the following Vitapur, Greenway and Polar models. They dispense hot or cold water and use three- or five-gallon water bottles. The model name is printed on the front of the dispenser's base. Model and serial numbers are printed on a white label on the back of the dispenser's base. File number 218326 is printed on a silver sticker on the back of the dispenser's base. Model Serial Number File Number Greenway GWD2630W Starts with 0606 through 0711 218326 Polar PWD2635W Vitapur VWD2636W Vitapur VWD2636BLK Vitapur VWD2636RED Model numbers followed by a "1" or "2," (i.e. GWD2630W -1 / PWD2635W-2), or dispensers with no ventilation openings underneath the base are not included in this recall.
Reason for recall
The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser's base onto the countertop, posing a fire hazard. The internal heating element also poses a shock hazard to consumers who touch it through the vents.
Remedy, what to do
Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 08376 |
| Date reported | August 28, 2008 |
| Date initiated | August 28, 2008 |
| Recalling firm | Greenway Home Products, of Northwood, Ohio |
| Affected scope | About 44,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair.
- Check the recall number (08376) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The recalled countertop water dispensers include the following Vitapur, Greenway and Polar models. They dispense hot or cold water and use three- or five-gallon water bottles. The model name is printed on the front of the dispenser's base. Model and serial numbers are printed on a white label on the back of the dispenser's base. File number 218326 is printed on a silver sticker on the back of the dispenser's base. Model Serial Number File Number Greenway GWD2630W Starts with 0606 through 0711 218326 Polar PWD2635W Vitapur VWD2636W Vitapur VWD2636BLK Vitapur VWD2636RED Model numbers followed by a "1" or "2," (i.e. GWD2630W -1 / PWD2635W-2), or dispensers with no ventilation openings underneath the base are not included in this recall.. Recalled by Greenway Home Products, of Northwood, Ohio. Units affected: About 44,000.
Why was this product recalled? ▼
The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser's base onto the countertop, posing a fire hazard. The internal heating element also poses a shock hazard to consumers who touch it through the vents.
What should consumers do? ▼
Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on August 28, 2008. Severity: Moderate. Recall number: 08376.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (08376) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Compare this recall with Cooper Lighting Recalls Metalux Optimized High Bay LED Ligh… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported August 28, 2008. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.