Countertop Water Dispensers Recalled by Greenway Home Products Due to Fire and Shock Hazards

Recall Insight

This CPSC action (record #08376) was formally reported on August 28, 2008. It is classified under Moderate severity, with a current status of Active. Greenway Home Products, of Northwood, Ohio is listed as the recalling firm. Federal records indicate About 44,000 units are affected.

The documented reason for this recall is: The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser's base onto the countertop, posing a fire hazard. The internal heating element also poses a shock haz… Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair. — consumers holding this product should act on that instruction rather than relying on general guidance.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 6 were also issued by CPSC. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 18 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.