CPSC recall · Reported October 14, 2008
Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard
An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a fire hazard.
Gn Netcom Inc., of Nashua, New Hampshire recalled This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The h….
Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard was recalled by Gn Netcom Inc., of Nashua, New Hampshire in October 14, 2008. Reason: An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a …. Remedy: Consumers should immediately stop using and unplug the headsets. Consumers should contact…. Verify recall #09010 with the CPSC before acting.
The recall
Gn Netcom Inc., of Nashua, New Hampshire issued this CPSC recall-An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a ….
- None
- agency class
- October 14, 2008
- reported
Sourced from official CPSC enforcement records. Verify recall #09010 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 622 electronics recalls on record
Product description
This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. "GN Netcom" or "GN9120" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled "Made by ATL (Amperex Technology Ltd.)" and "(ATL P/N 603028)." Batteries sold as a replacement part are labeled "GN9120 battery replacement kit."
Reason for recall
An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a fire hazard.
Remedy, what to do
Consumers should immediately stop using and unplug the headsets. Consumers should contact GN Netcom to receive a replacement battery.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 09010 |
| Date reported | October 14, 2008 |
| Date initiated | October 14, 2008 |
| Recalling firm | Gn Netcom Inc., of Nashua, New Hampshire |
| Affected scope | About 525,000 (an additional 675,000 were sold outside the U.S.) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using and unplug the headsets. Consumers should contact GN Netcom to receive a replacement batt…
- Check the recall number (09010) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
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Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Electronics · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026