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Risk of Strangulation Prompts Recall to Repair Roller Shades by Lutron Shading Solutions

Reported: August 26, 2009 Initiated: August 26, 2009 #09328

Product Description

This recall involves custom-ordered made-to-measure manual roller shades. The shades were sold in a variety of colors, fabrics, and sizes. They have a label on an adhesive strip that connects the shade fabric to the roller tube that reads "Lutron Shading Solutions" and "800-446-1503." The shade needs to be removed from the brackets and unrolled completely to access the label. The shade was sold with an orange, black and white hang tag warning consumers that "young children can STRANGLE in cord and bead chain loops." However, the hang tag may have been discarded upon installation. Nearly all shades were professionally installed.

Reason for Recall

Strangulations can occur if the shade's looped bead chain is not attached to the wall or the floor and a child's neck becomes entangled on the free-standing loop.

Remedy

Consumers should immediately check their window coverings to see if the tension device is attached to the cord and installed into the wall or floor. If not attached, immediately stop using the window coverings and contact Lutron Electronics to receive a free repair kit. If the consumer has difficulty installing the tensioning device, contact Lutron for further instructions.

Frequently Asked Questions

What product was recalled?
This recall involves custom-ordered made-to-measure manual roller shades. The shades were sold in a variety of colors, fabrics, and sizes. They have a label on an adhesive strip that connects the shade fabric to the roller tube that reads "Lutron Shading Solutions" and "800-446-1503." The shade needs to be removed from the brackets and unrolled completely to access the label. The shade was sold with an orange, black and white hang tag warning consumers that "young children can STRANGLE in cord and bead chain loops." However, the hang tag may have been discarded upon installation. Nearly all shades were professionally installed.. Recalled by Virginia Iron and Metal Company Inc. (VIMCO), of Ashland, Va.. Units affected: About 245,000.
Why was this product recalled?
Strangulations can occur if the shade's looped bead chain is not attached to the wall or the floor and a child's neck becomes entangled on the free-standing loop.
What should consumers do?
Consumers should immediately check their window coverings to see if the tension device is attached to the cord and installed into the wall or floor. If not attached, immediately stop using the window coverings and contact Lutron Electronics to receive a free repair kit. If the consumer has difficulty installing the tensioning device, contact Lutron for further instructions.
Which agency issued this recall?
This recall was issued by the CPSC on August 26, 2009. Severity: Moderate. Recall number: 09328.