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CPSC recall · Reported December 30, 2008

Fire Alarm Control Panels Recalled by Notifier Due to Alert Failure

The software in the fire alarm system could fail to process an alarm condition which could result in the system failing to respond in the event of a fire.

Recall #
09717
Affected scope
About 2,000
Verify with CPSC →
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Notifier, of Northford, Conn. recalled This recall involves the Notifier brand operating system firmware control panels in fire ….

Fire Alarm Control Panels Recalled by Notifier Due to Alert Failure was recalled by Notifier, of Northford, Conn. in December 30, 2008. Reason: The software in the fire alarm system could fail to process an alarm condition which could result in the syst…. Remedy: Distributors should immediately contact the company for replacement software. All known u…. Verify recall #09717 with the CPSC before acting.

The recall

Notifier, of Northford, Conn. issued this CPSC recall-The software in the fire alarm system could fail to process an alarm condition which could result in the syst….

None
agency class
December 30, 2008
reported

Sourced from official CPSC enforcement records. Verify recall #09717 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

This recall involves the Notifier brand operating system firmware control panels in fire alarms. The control panel is black or red with a silver screen. The panels control display and emergency communications. "NOTIFIER" or "NOTIFIER by Honeywell" is printed on the front of the fire alarm unit. This recall includes the following model numbers: Firmware version 11.2.2 for NFS2-640 and NFS-320 control panels and firmware version 3.14.1 for and NFS-640 control panels.

Reason for recall

The software in the fire alarm system could fail to process an alarm condition which could result in the system failing to respond in the event of a fire.

Remedy, what to do

Distributors should immediately contact the company for replacement software. All known users of have been contacted.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 09717
Date reported December 30, 2008
Date initiated December 30, 2008
Recalling firm Notifier, of Northford, Conn.
Affected scope About 2,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Distributors should immediately contact the company for replacement software. All known users of have been contacted.

  • Check the recall number (09717) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves the Notifier brand operating system firmware control panels in fire alarms. The control panel is black or red with a silver screen. The panels control display and emergency communications. "NOTIFIER" or "NOTIFIER by Honeywell" is printed on the front of the fire alarm unit. This recall includes the following model numbers: Firmware version 11.2.2 for NFS2-640 and NFS-320 control panels and firmware version 3.14.1 for and NFS-640 control panels.. Recalled by Notifier, of Northford, Conn.. Units affected: About 2,000.
Why was this product recalled?
The software in the fire alarm system could fail to process an alarm condition which could result in the system failing to respond in the event of a fire.
What should consumers do?
Distributors should immediately contact the company for replacement software. All known users of have been contacted.
Which agency issued this recall?
This recall was issued by the CPSC on December 30, 2008. CPSC does not publish a hazard classification for this recall. Recall number: 09717.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

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This recall: CPSC, reported December 30, 2008. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026