Severity
Moderate
ModerateActive
CPSC recall · Reported December 30, 2008
Fire Alarm Control Panels Recalled by Notifier Due to Alert Failure
The software in the fire alarm system could fail to process an alarm condition which could result in the system failing to respond in the event of a fire.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Notifier, of Northford, Conn. recalled This recall involves the Notifier brand operating system firmware control panels in fire … - a moderate-severity action.
Fire Alarm Control Panels Recalled by Notifier Due to Alert Failure was recalled by Notifier, of Northford, Conn. in December 30, 2008. Reason: The software in the fire alarm system could fail to process an alarm condition which could result in the syst…. Remedy: Distributors should immediately contact the company for replacement software. All known u…. Verify recall #09717 with the CPSC before acting.
The recall
Notifier, of Northford, Conn. issued this moderate-severity CPSC recall-The software in the fire alarm system could fail to process an alarm condition which could result in the syst….
- Moderate
- severity level
- December 30, 2008
- reported
Sourced from official CPSC enforcement records. Verify recall #09717 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #09717) was formally reported on December 30, 2008. It is classified under Moderate severity, with a current status of Active. Notifier, of Northford, Conn. is listed as the recalling firm. Federal records list the affected scope as About 2,000.
The documented reason for this recall is: The software in the fire alarm system could fail to process an alarm condition which could result in the system failing to respond in the event of a fire. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Distributors should immediately contact the company for replacement software. All known users of have been contacted. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 2,000
Related Recalls
6
6 from same agency
Product description
This recall involves the Notifier brand operating system firmware control panels in fire alarms. The control panel is black or red with a silver screen. The panels control display and emergency communications. "NOTIFIER" or "NOTIFIER by Honeywell" is printed on the front of the fire alarm unit. This recall includes the following model numbers: Firmware version 11.2.2 for NFS2-640 and NFS-320 control panels and firmware version 3.14.1 for and NFS-640 control panels.
Reason for recall
The software in the fire alarm system could fail to process an alarm condition which could result in the system failing to respond in the event of a fire.
Remedy, what to do
Distributors should immediately contact the company for replacement software. All known users of have been contacted.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 09717 |
| Date reported | December 30, 2008 |
| Date initiated | December 30, 2008 |
| Recalling firm | Notifier, of Northford, Conn. |
| Affected scope | About 2,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Distributors should immediately contact the company for replacement software. All known users of have been contacted.
- Check the recall number (09717) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the Notifier brand operating system firmware control panels in fire alarms. The control panel is black or red with a silver screen. The panels control display and emergency communications. "NOTIFIER" or "NOTIFIER by Honeywell" is printed on the front of the fire alarm unit. This recall includes the following model numbers: Firmware version 11.2.2 for NFS2-640 and NFS-320 control panels and firmware version 3.14.1 for and NFS-640 control panels.. Recalled by Notifier, of Northford, Conn.. Units affected: About 2,000.
Why was this product recalled? ▼
The software in the fire alarm system could fail to process an alarm condition which could result in the system failing to respond in the event of a fire.
What should consumers do? ▼
Distributors should immediately contact the company for replacement software. All known users of have been contacted.
Which agency issued this recall? ▼
This recall was issued by the CPSC on December 30, 2008. Severity: Moderate. Recall number: 09717.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (09717) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported December 30, 2008. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.