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CPSC Moderate Active

Fire Alarm Control Panels Recalled by Notifier Due to Alert Failure

Reported: December 30, 2008 Initiated: December 30, 2008 #09717

Product Description

This recall involves the Notifier brand operating system firmware control panels in fire alarms. The control panel is black or red with a silver screen. The panels control display and emergency communications. "NOTIFIER" or "NOTIFIER by Honeywell" is printed on the front of the fire alarm unit. This recall includes the following model numbers: Firmware version 11.2.2 for NFS2-640 and NFS-320 control panels and firmware version 3.14.1 for and NFS-640 control panels.

Reason for Recall

The software in the fire alarm system could fail to process an alarm condition which could result in the system failing to respond in the event of a fire.

Remedy

Distributors should immediately contact the company for replacement software. All known users of have been contacted.

Frequently Asked Questions

What product was recalled?
This recall involves the Notifier brand operating system firmware control panels in fire alarms. The control panel is black or red with a silver screen. The panels control display and emergency communications. "NOTIFIER" or "NOTIFIER by Honeywell" is printed on the front of the fire alarm unit. This recall includes the following model numbers: Firmware version 11.2.2 for NFS2-640 and NFS-320 control panels and firmware version 3.14.1 for and NFS-640 control panels.. Recalled by Notifier, of Northford, Conn.. Units affected: About 2,000.
Why was this product recalled?
The software in the fire alarm system could fail to process an alarm condition which could result in the system failing to respond in the event of a fire.
What should consumers do?
Distributors should immediately contact the company for replacement software. All known users of have been contacted.
Which agency issued this recall?
This recall was issued by the CPSC on December 30, 2008. Severity: Moderate. Recall number: 09717.