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CPSC recall · Reported March 19, 2009

Desktop Computers Recalled By Acer America Corp. Due to Overheating, Burn Hazard

The insulation on the computer's internal wiring can become bent or stripped, causing the wires to overheat while the product is in use. This poses a burn hazard to consumers.

Recall #
09731
Affected scope
About 215
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The CPSC recalled This recall involves Acer Predator desktop computers. The high-end gaming machines have m….

Desktop Computers Recalled By Acer America Corp. Due to Overheating, Burn Hazard was recalled and listed by the CPSC in March 19, 2009. Reason: The insulation on the computer's internal wiring can become bent or stripped, causing the wires to overheat w…. Remedy: Consumers should immediately stop using these recalled computers and contact Acer to sche…. Verify recall #09731 with the CPSC before acting.

The recall

issued this CPSC recall-The insulation on the computer's internal wiring can become bent or stripped, causing the wires to overheat w….

None
agency class
March 19, 2009
reported

Sourced from official CPSC enforcement records. Verify recall #09731 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Electronics recalls over time

Where this recall sits in its category - 622 electronics recalls on record

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Product description

This recall involves Acer Predator desktop computers. The high-end gaming machines have model numbers ASG7200 and ASG7700. Model numbers are printed on the bottom right corner of the panel on the right side of the system.

Reason for recall

The insulation on the computer's internal wiring can become bent or stripped, causing the wires to overheat while the product is in use. This poses a burn hazard to consumers.

Remedy, what to do

Consumers should immediately stop using these recalled computers and contact Acer to schedule a free repair.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 09731
Date reported March 19, 2009
Date initiated March 19, 2009
Recalling firm Not disclosed
Affected scope About 215
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using these recalled computers and contact Acer to schedule a free repair.

  • Check the recall number (09731) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Acer Predator desktop computers. The high-end gaming machines have model numbers ASG7200 and ASG7700. Model numbers are printed on the bottom right corner of the panel on the right side of the system.. Units affected: About 215.
Why was this product recalled?
The insulation on the computer's internal wiring can become bent or stripped, causing the wires to overheat while the product is in use. This poses a burn hazard to consumers.
What should consumers do?
Consumers should immediately stop using these recalled computers and contact Acer to schedule a free repair.
Which agency issued this recall?
This recall was issued by the CPSC on March 19, 2009. CPSC does not publish a hazard classification for this recall. Recall number: 09731.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

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This recall: CPSC, reported March 19, 2009. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026