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CPSC recall · Reported July 21, 2009

Elliptical Exercise Gliders Recalled by Thane Due to Fall Hazard; New Instructions to Be Provided

The written instructions incorrectly identify the proper location of the spring washer. An incorrectly installed spring washer can put undue stress on bolts, causing them to loose…

Recall #
09754
Affected scope
About 48,000
Compiled from official public sources by the editorial team.
Verify with CPSC →
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Utop Sporting Co., of China recalled This recall involves Orbitrek Elite ("OE") and Orbitrek Elite Magnetic ("OEM") elliptical… - a moderate-severity action.

Elliptical Exercise Gliders Recalled by Thane Due to Fall Hazard; New Instructions to Be … was recalled by Utop Sporting Co., of China in July 21, 2009. Reason: The written instructions incorrectly identify the proper location of the spring washer. An incorrectly instal…. Remedy: Consumers should stop using the recalled machines until they inspect their unit and confi…. Verify recall #09754 with the CPSC before acting.

The recall

Utop Sporting Co., of China issued this moderate-severity CPSC recall-The written instructions incorrectly identify the proper location of the spring washer. An incorrectly instal….

Moderate
severity level
July 21, 2009
reported

Sourced from official CPSC enforcement records. Verify recall #09754 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #09754) was formally reported on July 21, 2009. It is classified under Moderate severity, with a current status of Active. Utop Sporting Co., of China is listed as the recalling firm. Federal records list the affected scope as About 48,000.

The documented reason for this recall is: The written instructions incorrectly identify the proper location of the spring washer. An incorrectly installed spring washer can put undue stress on bolts, causing them to loosen, which poses a fall hazard to consumer… Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using the recalled machines until they inspect their unit and confirm that the spring washer is in the correct location. Thane is directly contacting consumers to provide new as… - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Outdoor & Sports recalls over time

Where this recall sits in its category - 510 outdoor & sports recalls on record

101520253035 20052008201120142017202020232026 27
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 48,000

Related Recalls

6

6 from same agency

Product description

This recall involves Orbitrek Elite ("OE") and Orbitrek Elite Magnetic ("OEM") elliptical gliders with model numbers BK2080 (OE) and BK2280 (OEM). The recalled gliders have a blue and gray plastic cover. The model name can be located on the side of the machine. No other models of Orbitrek-branded elliptical gliders are included in this recall.

Reason for recall

The written instructions incorrectly identify the proper location of the spring washer. An incorrectly installed spring washer can put undue stress on bolts, causing them to loosen, which poses a fall hazard to consumers.

Remedy, what to do

Consumers should stop using the recalled machines until they inspect their unit and confirm that the spring washer is in the correct location. Thane is directly contacting consumers to provide new assembly instructions, which can also be located on the firm's Web site.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 09754
Date reported July 21, 2009
Date initiated July 21, 2009
Recalling firm Utop Sporting Co., of China
Affected scope About 48,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should stop using the recalled machines until they inspect their unit and confirm that the spring washer is in the corr…

  • Check the recall number (09754) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Orbitrek Elite ("OE") and Orbitrek Elite Magnetic ("OEM") elliptical gliders with model numbers BK2080 (OE) and BK2280 (OEM). The recalled gliders have a blue and gray plastic cover. The model name can be located on the side of the machine. No other models of Orbitrek-branded elliptical gliders are included in this recall.. Recalled by Utop Sporting Co., of China. Units affected: About 48,000.
Why was this product recalled?
The written instructions incorrectly identify the proper location of the spring washer. An incorrectly installed spring washer can put undue stress on bolts, causing them to loosen, which poses a fall hazard to consumers.
What should consumers do?
Consumers should stop using the recalled machines until they inspect their unit and confirm that the spring washer is in the correct location. Thane is directly contacting consumers to provide new assembly instructions, which can also be located on the firm's Web site.
Which agency issued this recall?
This recall was issued by the CPSC on July 21, 2009. Severity: Moderate. Recall number: 09754.
How do I check if my product is affected by a recall?
Check the product description and recall number (09754) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nearby Recalls in This Category

Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported July 21, 2009. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.