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CPSC recall · Reported August 5, 2009

Paper Towel Dispensers Recalled By Global Plastics Due to Fire Hazard

The dispenser's electric board can overheat posing a fire hazard.

Recall #
09763
Affected scope
14000
Verify with CPSC →
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Global Plastics Ltd., of City of Industry, Calif. recalled The recalled product is a Baywest & Hillyard Hybrid Wave N Cut hybrid paper towel dispens….

Paper Towel Dispensers Recalled By Global Plastics Due to Fire Hazard was recalled by Global Plastics Ltd., of City of Industry, Calif. in August 5, 2009. Reason: The dispenser's electric board can overheat posing a fire hazard.. Remedy: Consumers should immediately stop using the product and remove the batteries; the dispens…. Verify recall #09763 with the CPSC before acting.

The recall

Global Plastics Ltd., of City of Industry, Calif. issued this CPSC recall-The dispenser's electric board can overheat posing a fire hazard..

None
agency class
14K units
affected scope
August 5, 2009
reported

Sourced from official CPSC enforcement records. Verify recall #09763 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

The recalled product is a Baywest & Hillyard Hybrid Wave N Cut hybrid paper towel dispenser. The product can operate in either a mechanical or electronic mode.

Reason for recall

The dispenser's electric board can overheat posing a fire hazard.

Remedy, what to do

Consumers should immediately stop using the product and remove the batteries; the dispenser will operate in a mechanical mode. Consumers should contact Global Plastics for instructions on how to receive a replacement dispenser. Global Plastics is directly contacting its customers.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 09763
Date reported August 5, 2009
Date initiated August 5, 2009
Recalling firm Global Plastics Ltd., of City of Industry, Calif.
Affected scope 14000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

Scale of Impact

14000 units affected - limited or regional distribution scale.

Regional (<10K units) -
Multi-state (10K – 100K units) ✓ This recall
Large-scale (100K – 1M units) -
Massive (≥1M units) -

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Consumer Product Safety Commission filings.

What to do with this recall

Consumers should immediately stop using the product and remove the batteries; the dispenser will operate in a mechanical mode. Co…

  • Check the recall number (09763) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
The recalled product is a Baywest & Hillyard Hybrid Wave N Cut hybrid paper towel dispenser. The product can operate in either a mechanical or electronic mode.. Recalled by Global Plastics Ltd., of City of Industry, Calif.. Units affected: 14000.
Why was this product recalled?
The dispenser's electric board can overheat posing a fire hazard.
What should consumers do?
Consumers should immediately stop using the product and remove the batteries; the dispenser will operate in a mechanical mode. Consumers should contact Global Plastics for instructions on how to receive a replacement dispenser. Global Plastics is directly contacting its customers.
Which agency issued this recall?
This recall was issued by the CPSC on August 5, 2009. CPSC does not publish a hazard classification for this recall. Recall number: 09763.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

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This recall: CPSC, reported August 5, 2009. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026