Severity
Moderate
ModerateActive
CPSC recall · Reported August 25, 2009
Pella Recalls Casement Windows Due to Impact Hazard
The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Pella Corp., of Pella, Iowa recalled This recall involves the Architect Series® and 850 Series® casement windows. The windows … - a moderate-severity action.
Pella Recalls Casement Windows Due to Impact Hazard was recalled by Pella Corp., of Pella, Iowa in August 25, 2009. Reason: The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the wind…. Remedy: Consumers should immediately stop using the window and contact Pella to schedule a free r…. Verify recall #09765 with the CPSC before acting.
The recall
Pella Corp., of Pella, Iowa issued this moderate-severity CPSC recall-The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the wind….
- Moderate
- severity level
- August 25, 2009
- reported
Sourced from official CPSC enforcement records. Verify recall #09765 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #09765) was formally reported on August 25, 2009. It is classified under Moderate severity, with a current status of Active. Pella Corp., of Pella, Iowa is listed as the recalling firm. Federal records list the affected scope as About 6,500.
The documented reason for this recall is: The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 6,500
Related Recalls
6
6 from same agency
Product description
This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.
Reason for recall
The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.
Remedy, what to do
Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 09765 |
| Date reported | August 25, 2009 |
| Date initiated | August 25, 2009 |
| Recalling firm | Pella Corp., of Pella, Iowa |
| Affected scope | About 6,500 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail …
- Check the recall number (09765) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.. Recalled by Pella Corp., of Pella, Iowa. Units affected: About 6,500.
Why was this product recalled? ▼
The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.
What should consumers do? ▼
Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.
Which agency issued this recall? ▼
This recall was issued by the CPSC on August 25, 2009. Severity: Moderate. Recall number: 09765.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (09765) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported August 25, 2009. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.