Pella Recalls Casement Windows Due to Impact Hazard

The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.

Recall #: 09765
Affected scope: About 6,500

Compiled from official public sources by the publisher. · Updated September 2026

Pella Corp., of Pella, Iowa recalled This recall involves the Architect Series® and 850 Series® casement windows. The windows ….

Pella Recalls Casement Windows Due to Impact Hazard was recalled by Pella Corp., of Pella, Iowa in August 25, 2009. Reason: The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the wind…. Remedy: Consumers should immediately stop using the window and contact Pella to schedule a free r…. Verify recall #09765 with the CPSC before acting.

The recall

Pella Corp., of Pella, Iowa issued this CPSC recall-The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the wind….

None
agency class: August 25, 2009
reported

Sourced from official CPSC enforcement records. Verify recall #09765 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.

Reason for recall

The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.

Remedy, what to do

Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.

Recall Profile

Structured summary of the CPSC recall record
Attribute	Value
Agency	U.S. Consumer Product Safety Commission
Severity class	Not classified by agency
Status	Active
Recall number	09765
Date reported	August 25, 2009
Date initiated	August 25, 2009
Recalling firm	Pella Corp., of Pella, Iowa
Affected scope	About 6,500
Distribution	Not disclosed
Official source	CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail …

Check the recall number (09765) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.

What should consumers do? ▼

Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.

Which agency issued this recall? ▼

This recall was issued by the CPSC on August 25, 2009. CPSC does not publish a hazard classification for this recall. Recall number: 09765.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported August 25, 2009. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026