Severity
Moderate
ModerateActive
CPSC recall · Reported October 28, 2009
Sony Recalls Computer AC Adapters Due to Shock Hazard
Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Sony Electronics Inc. of San Diego, Calif. recalled The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with th… - a moderate-severity action.
Sony Recalls Computer AC Adapters Due to Shock Hazard was recalled by Sony Electronics Inc. of San Diego, Calif. in October 28, 2009. Reason: Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers.. Remedy: Consumers should turn off their computer, unplug it and stop using the recalled AC adapte…. Verify recall #10027 with the CPSC before acting.
The recall
Sony Electronics Inc. of San Diego, Calif. issued this moderate-severity CPSC recall-Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers..
- Moderate
- severity level
- October 28, 2009
- reported
Sourced from official CPSC enforcement records. Verify recall #10027 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #10027) was formally reported on October 28, 2009. It is classified under Moderate severity, with a current status of Active. Sony Electronics Inc. of San Diego, Calif. is listed as the recalling firm. Federal records list the affected scope as About 69,000.
The documented reason for this recall is: Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 69,000
Related Recalls
6
6 from same agency
Product description
The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products: Product Types Using the AC Adapters Product Models Using the AC Adapters All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1
Reason for recall
Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers.
Remedy, what to do
Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 10027 |
| Date reported | October 28, 2009 |
| Date initiated | October 28, 2009 |
| Recalling firm | Sony Electronics Inc. of San Diego, Calif. |
| Affected scope | About 69,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arran…
- Check the recall number (10027) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products: Product Types Using the AC Adapters Product Models Using the AC Adapters All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1. Recalled by Sony Electronics Inc. of San Diego, Calif.. Units affected: About 69,000.
Why was this product recalled? ▼
Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers.
What should consumers do? ▼
Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.
Which agency issued this recall? ▼
This recall was issued by the CPSC on October 28, 2009. Severity: Moderate. Recall number: 10027.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (10027) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported October 28, 2009. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.