Rechargeable Batteries Used with Touch Panels for Audio/Visual Systems Recalled by AMX Due to Fire and Burn Hazards

Recall Insight

This CPSC action (record #10035) was formally reported on January 28, 2010. It is classified under Moderate severity, with a current status of Active. AMX, of Richardson, Texas is listed as the recalling firm. Federal records indicate About 115,000 units are affected, a scale large enough to require multi-state distribution tracking.

The documented reason for this recall is: A defect in the battery can cause the battery pack to overheat and rupture. This poses a fire and burn hazard to consumers Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumer should immediately stop using the touch panels and contact AMX for instructions on how to receive a replacement battery at no cost. — consumers holding this product should act on that instruction rather than relying on general guidance.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 6 were also issued by CPSC. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 16 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.