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HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard

Reported: May 21, 2010 Initiated: May 21, 2010 #10240

Product Description

The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled. Notebook Model Number Battery Bar Codes (^ in the code can be any letter or number) HP Pavilion dv2000, dv2500, dv2700 dv6000, dv6500, dv6700 dx6000, dx6500, dx6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ dv9000, dv9500, dv9700 65033^^B7U^^^^, 65033^^B7V^^^^, 65033^^BGU^^^^ Compaq Presario A900 C700 F500, F700 V3000, V3500, V3700 V6000, V6500, V6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP G6000, G7000 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP Compaq 6510b, 6515b 6710b, 6710s 6715b, 6715s 65000^^B5V^^^^ 6720s 67059^^V8U^^^^, 67059^^V8V^^^^

Reason for Recall

The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.

Remedy

Consumers should immediately remove the batteries referenced above from their notebook computer and contact HP to determine if their battery is included in this recall (even if the battery was previously checked). Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. HP recommends that only batteries obtained from HP or an HP authorized reseller be used with HP notebook PCs.

Details

Units Affected
About 54,000 (70,000 units were previously recalled in May 2009)
Official Source
https://www.cpsc.gov/Recalls/2010/HP-Expands-Recall-of-Notebook-Computer-Batteries-Due-to-Fire-Hazard

Frequently Asked Questions

What product was recalled? ▼
The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled. Notebook Model Number Battery Bar Codes (^ in the code can be any letter or number) HP Pavilion dv2000, dv2500, dv2700 dv6000, dv6500, dv6700 dx6000, dx6500, dx6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ dv9000, dv9500, dv9700 65033^^B7U^^^^, 65033^^B7V^^^^, 65033^^BGU^^^^ Compaq Presario A900 C700 F500, F700 V3000, V3500, V3700 V6000, V6500, V6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP G6000, G7000 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP Compaq 6510b, 6515b 6710b, 6710s 6715b, 6715s 65000^^B5V^^^^ 6720s 67059^^V8U^^^^, 67059^^V8V^^^^. Units affected: About 54,000 (70,000 units were previously recalled in May 2009).
Why was this product recalled? ▼
The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
What should consumers do? ▼
Consumers should immediately remove the batteries referenced above from their notebook computer and contact HP to determine if their battery is included in this recall (even if the battery was previously checked). Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. HP recommends that only batteries obtained from HP or an HP authorized reseller be used with HP notebook PCs.
Which agency issued this recall? ▼
This recall was issued by the CPSC on May 21, 2010. Severity: Moderate. Recall number: 10240.

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