CPSC recall · Reported May 21, 2010
HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard
The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
The CPSC recalled The recalled lithium-ion rechargeable batteries are used with various model series of HP ….
HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard was recalled and listed by the CPSC in May 21, 2010. Reason: The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.. Remedy: Consumers should immediately remove the batteries referenced above from their notebook co…. Verify recall #10240 with the CPSC before acting.
The recall
issued this CPSC recall-The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers..
- None
- agency class
- May 21, 2010
- reported
Sourced from official CPSC enforcement records. Verify recall #10240 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 622 electronics recalls on record
Product description
The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled. Notebook Model Number Battery Bar Codes (^ in the code can be any letter or number) HP Pavilion dv2000, dv2500, dv2700 dv6000, dv6500, dv6700 dx6000, dx6500, dx6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ dv9000, dv9500, dv9700 65033^^B7U^^^^, 65033^^B7V^^^^, 65033^^BGU^^^^ Compaq Presario A900 C700 F500, F700 V3000, V3500, V3700 V6000, V6500, V6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP G6000, G7000 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP Compaq 6510b, 6515b 6710b, 6710s 6715b, 6715s 65000^^B5V^^^^ 6720s 67059^^V8U^^^^, 67059^^V8V^^^^
Reason for recall
The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
Remedy, what to do
Consumers should immediately remove the batteries referenced above from their notebook computer and contact HP to determine if their battery is included in this recall (even if the battery was previously checked). Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. HP recommends that only batteries obtained from HP or an HP authorized reseller be used with HP notebook PCs.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 10240 |
| Date reported | May 21, 2010 |
| Date initiated | May 21, 2010 |
| Recalling firm | Not disclosed |
| Affected scope | About 54,000 (70,000 units were previously recalled in May 2009) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately remove the batteries referenced above from their notebook computer and contact HP to determine if th…
- Check the recall number (10240) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Electronics · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026