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CPSC recall · Reported January 21, 2010

Connector Kits Used with Sonitrol Access Control Modules Recalled; Failure Could Lead to Entrapment in an Emergency

The pin connector can fail and prevent a door from being unlocked from the inside, posing an entrapment hazard to consumers. This failure can lead to the inability to vacate a loc…

Recall #
10718
Affected scope
About 6,500
Compiled from official public sources by the editorial team.
Verify with CPSC →
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Stanley Convergent Security Solutions Inc., U.S. Division Headquarters, of Naperville, Ill. recalled The recalled pin connectors were distributed in installation kits (part number 8Z-4001075… - a moderate-severity action.

Connector Kits Used with Sonitrol Access Control Modules Recalled; Failure Could Lead to … was recalled by Stanley Convergent Security Solutions Inc., U.S. Division Headquarters, of Naperville, Ill. in January 21, 2010. Reason: The pin connector can fail and prevent a door from being unlocked from the inside, posing an entrapment hazar…. Remedy: Owners of the kits should contact Stanley Convergent Security Solutions or their Sonitrol…. Verify recall #10718 with the CPSC before acting.

The recall

Stanley Convergent Security Solutions Inc., U.S. Division Headquarters, of Naperville, Ill. issued this moderate-severity CPSC recall-The pin connector can fail and prevent a door from being unlocked from the inside, posing an entrapment hazar….

Moderate
severity level
January 21, 2010
reported

Sourced from official CPSC enforcement records. Verify recall #10718 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #10718) was formally reported on January 21, 2010. It is classified under Moderate severity, with a current status of Active. Stanley Convergent Security Solutions Inc., U.S. Division Headquarters, of Naperville, Ill. is listed as the recalling firm. Federal records list the affected scope as About 6,500.

The documented reason for this recall is: The pin connector can fail and prevent a door from being unlocked from the inside, posing an entrapment hazard to consumers. This failure can lead to the inability to vacate a location in an emergency. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Owners of the kits should contact Stanley Convergent Security Solutions or their Sonitrol franchised dealer to schedule an appointment to have the pin connectors replaced free of charge. - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,056 household products recalls on record

50100150200250 20052008201120142017202020232026 115
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 6,500

Related Recalls

6

6 from same agency

Product description

The recalled pin connectors were distributed in installation kits (part number 8Z-40010751) for use with Sonitrol-brand ACCESS4-S and ACCESS4-SULC four-door access control modules. The recalled connectors include two-pin, eight-pin and 17-pin models, all of which have "EB560" imprinted on the end.

Reason for recall

The pin connector can fail and prevent a door from being unlocked from the inside, posing an entrapment hazard to consumers. This failure can lead to the inability to vacate a location in an emergency.

Remedy, what to do

Owners of the kits should contact Stanley Convergent Security Solutions or their Sonitrol franchised dealer to schedule an appointment to have the pin connectors replaced free of charge.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 10718
Date reported January 21, 2010
Date initiated January 21, 2010
Recalling firm Stanley Convergent Security Solutions Inc., U.S. Division Headquarters, of Naperville, Ill.
Affected scope About 6,500
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Owners of the kits should contact Stanley Convergent Security Solutions or their Sonitrol franchised dealer to schedule an appoin…

  • Check the recall number (10718) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
The recalled pin connectors were distributed in installation kits (part number 8Z-40010751) for use with Sonitrol-brand ACCESS4-S and ACCESS4-SULC four-door access control modules. The recalled connectors include two-pin, eight-pin and 17-pin models, all of which have "EB560" imprinted on the end.. Recalled by Stanley Convergent Security Solutions Inc., U.S. Division Headquarters, of Naperville, Ill.. Units affected: About 6,500.
Why was this product recalled?
The pin connector can fail and prevent a door from being unlocked from the inside, posing an entrapment hazard to consumers. This failure can lead to the inability to vacate a location in an emergency.
What should consumers do?
Owners of the kits should contact Stanley Convergent Security Solutions or their Sonitrol franchised dealer to schedule an appointment to have the pin connectors replaced free of charge.
Which agency issued this recall?
This recall was issued by the CPSC on January 21, 2010. Severity: Moderate. Recall number: 10718.
How do I check if my product is affected by a recall?
Check the product description and recall number (10718) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported January 21, 2010. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.