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CPSC recall · Reported January 21, 2010

Connector Kits Used with Sonitrol Access Control Modules Recalled; Failure Could Lead to Entrapment in an Emergency

The pin connector can fail and prevent a door from being unlocked from the inside, posing an entrapment hazard to consumers. This failure can lead to the inability to vacate a loc…

Recall #
10718
Affected scope
About 6,500
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Stanley Convergent Security Solutions Inc., U.S. Division Headquarters, of Naperville, Ill. recalled The recalled pin connectors were distributed in installation kits (part number 8Z-4001075….

Connector Kits Used with Sonitrol Access Control Modules Recalled; Failure Could Lead to … was recalled by Stanley Convergent Security Solutions Inc., U.S. Division Headquarters, of Naperville, Ill. in January 21, 2010. Reason: The pin connector can fail and prevent a door from being unlocked from the inside, posing an entrapment hazar…. Remedy: Owners of the kits should contact Stanley Convergent Security Solutions or their Sonitrol…. Verify recall #10718 with the CPSC before acting.

The recall

Stanley Convergent Security Solutions Inc., U.S. Division Headquarters, of Naperville, Ill. issued this CPSC recall-The pin connector can fail and prevent a door from being unlocked from the inside, posing an entrapment hazar….

None
agency class
January 21, 2010
reported

Sourced from official CPSC enforcement records. Verify recall #10718 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

The recalled pin connectors were distributed in installation kits (part number 8Z-40010751) for use with Sonitrol-brand ACCESS4-S and ACCESS4-SULC four-door access control modules. The recalled connectors include two-pin, eight-pin and 17-pin models, all of which have "EB560" imprinted on the end.

Reason for recall

The pin connector can fail and prevent a door from being unlocked from the inside, posing an entrapment hazard to consumers. This failure can lead to the inability to vacate a location in an emergency.

Remedy, what to do

Owners of the kits should contact Stanley Convergent Security Solutions or their Sonitrol franchised dealer to schedule an appointment to have the pin connectors replaced free of charge.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 10718
Date reported January 21, 2010
Date initiated January 21, 2010
Recalling firm Stanley Convergent Security Solutions Inc., U.S. Division Headquarters, of Naperville, Ill.
Affected scope About 6,500
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Owners of the kits should contact Stanley Convergent Security Solutions or their Sonitrol franchised dealer to schedule an appoin…

  • Check the recall number (10718) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
The recalled pin connectors were distributed in installation kits (part number 8Z-40010751) for use with Sonitrol-brand ACCESS4-S and ACCESS4-SULC four-door access control modules. The recalled connectors include two-pin, eight-pin and 17-pin models, all of which have "EB560" imprinted on the end.. Recalled by Stanley Convergent Security Solutions Inc., U.S. Division Headquarters, of Naperville, Ill.. Units affected: About 6,500.
Why was this product recalled?
The pin connector can fail and prevent a door from being unlocked from the inside, posing an entrapment hazard to consumers. This failure can lead to the inability to vacate a location in an emergency.
What should consumers do?
Owners of the kits should contact Stanley Convergent Security Solutions or their Sonitrol franchised dealer to schedule an appointment to have the pin connectors replaced free of charge.
Which agency issued this recall?
This recall was issued by the CPSC on January 21, 2010. CPSC does not publish a hazard classification for this recall. Recall number: 10718.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported January 21, 2010. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026