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CPSC recall · Reported June 17, 2010

Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard

The communication module in the thermostat can overheat, posing a risk of fire hazard.

Recall #
10743
Affected scope
About 6,300
Verify with CPSC →
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Comverge Inc. of Norcross, Ga. recalled This recall involves Comverge communication modules inside programmable thermostats sold ….

Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire H… was recalled by Comverge Inc. of Norcross, Ga. in June 17, 2010. Reason: The communication module in the thermostat can overheat, posing a risk of fire hazard.. Remedy: Consumers should contact Comverge for a replacement communication module. The company wil…. Verify recall #10743 with the CPSC before acting.

The recall

Comverge Inc. of Norcross, Ga. issued this CPSC recall-The communication module in the thermostat can overheat, posing a risk of fire hazard..

None
agency class
June 17, 2010
reported

Sourced from official CPSC enforcement records. Verify recall #10743 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 1 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Dietary Supplements recalls over time

Where this recall sits in its category - 2,014 dietary supplements recalls on record

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Product description

This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.

Reason for recall

The communication module in the thermostat can overheat, posing a risk of fire hazard.

Remedy, what to do

Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 10743
Date reported June 17, 2010
Date initiated June 17, 2010
Recalling firm Comverge Inc. of Norcross, Ga.
Affected scope About 6,300
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for…

  • Check the recall number (10743) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.. Recalled by Comverge Inc. of Norcross, Ga.. Units affected: About 6,300.
Why was this product recalled?
The communication module in the thermostat can overheat, posing a risk of fire hazard.
What should consumers do?
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.
Which agency issued this recall?
This recall was issued by the CPSC on June 17, 2010. CPSC does not publish a hazard classification for this recall. Recall number: 10743.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported June 17, 2010. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026