Severity
Moderate
ModerateActive
CPSC recall · Reported June 17, 2010
Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard
The communication module in the thermostat can overheat, posing a risk of fire hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Comverge Inc. of Norcross, Ga. recalled This recall involves Comverge communication modules inside programmable thermostats sold … - a moderate-severity action.
Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire H… was recalled by Comverge Inc. of Norcross, Ga. in June 17, 2010. Reason: The communication module in the thermostat can overheat, posing a risk of fire hazard.. Remedy: Consumers should contact Comverge for a replacement communication module. The company wil…. Verify recall #10743 with the CPSC before acting.
The recall
Comverge Inc. of Norcross, Ga. issued this moderate-severity CPSC recall-The communication module in the thermostat can overheat, posing a risk of fire hazard..
- Moderate
- severity level
- June 17, 2010
- reported
Sourced from official CPSC enforcement records. Verify recall #10743 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #10743) was formally reported on June 17, 2010. It is classified under Moderate severity, with a current status of Active. Comverge Inc. of Norcross, Ga. is listed as the recalling firm. Federal records list the affected scope as About 6,300.
The documented reason for this recall is: The communication module in the thermostat can overheat, posing a risk of fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or … - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Dietary Supplements recalls over time
Where this recall sits in its category - 2,002 dietary supplements recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 6,300
Related Recalls
6
0 from same agency
Product description
This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.
Reason for recall
The communication module in the thermostat can overheat, posing a risk of fire hazard.
Remedy, what to do
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 10743 |
| Date reported | June 17, 2010 |
| Date initiated | June 17, 2010 |
| Recalling firm | Comverge Inc. of Norcross, Ga. |
| Affected scope | About 6,300 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for…
- Check the recall number (10743) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.. Recalled by Comverge Inc. of Norcross, Ga.. Units affected: About 6,300.
Why was this product recalled? ▼
The communication module in the thermostat can overheat, posing a risk of fire hazard.
What should consumers do? ▼
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.
Which agency issued this recall? ▼
This recall was issued by the CPSC on June 17, 2010. Severity: Moderate. Recall number: 10743.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (10743) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported June 17, 2010. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.