Severity
Moderate
ModerateActive
CPSC recall · Reported August 10, 2010
Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Hazards
The counterfeit batteries can overheat, posing burn and fire hazards.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Asurion, of Smyrna, Tenn. recalled This recall involves only BlackBerry®-branded batteries provided with refurbished Blackbe… - a moderate-severity action.
Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Hazards was recalled by Asurion, of Smyrna, Tenn. in August 10, 2010. Reason: The counterfeit batteries can overheat, posing burn and fire hazards.. Remedy: Consumers who received refurbished BlackBerry devices through Asurion prior to November 1…. Verify recall #10752 with the CPSC before acting.
The recall
Asurion, of Smyrna, Tenn. issued this moderate-severity CPSC recall-The counterfeit batteries can overheat, posing burn and fire hazards..
- Moderate
- severity level
- August 10, 2010
- reported
Sourced from official CPSC enforcement records. Verify recall #10752 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #10752) was formally reported on August 10, 2010. It is classified under Moderate severity, with a current status of Active. Asurion, of Smyrna, Tenn. is listed as the recalling firm. Federal records list the affected scope as About 470,000.
The documented reason for this recall is: The counterfeit batteries can overheat, posing burn and fire hazards. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is dir… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 470,000
Related Recalls
6
6 from same agency
Product description
This recall involves only BlackBerry®-branded batteries provided with refurbished Blackberry®-branded devices. The refurbished devices were sent to consumers by Asurion through a handset protection program. The batteries were used across virtually all models of refurbished BlackBerry devices distributed by Asurion prior to November 1, 2009. Genuine Blackberry-branded batteries are not included in this recall. No other Asurion or BlackBerry products are involved in this recall.
Reason for recall
The counterfeit batteries can overheat, posing burn and fire hazards.
Remedy, what to do
Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is directly contacting known consumers with the affected batteries to notify them of this recall.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 10752 |
| Date reported | August 10, 2010 |
| Date initiated | August 10, 2010 |
| Recalling firm | Asurion, of Smyrna, Tenn. |
| Affected scope | About 470,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the…
- Check the recall number (10752) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves only BlackBerry®-branded batteries provided with refurbished Blackberry®-branded devices. The refurbished devices were sent to consumers by Asurion through a handset protection program. The batteries were used across virtually all models of refurbished BlackBerry devices distributed by Asurion prior to November 1, 2009. Genuine Blackberry-branded batteries are not included in this recall. No other Asurion or BlackBerry products are involved in this recall.. Recalled by Asurion, of Smyrna, Tenn.. Units affected: About 470,000.
Why was this product recalled? ▼
The counterfeit batteries can overheat, posing burn and fire hazards.
What should consumers do? ▼
Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is directly contacting known consumers with the affected batteries to notify them of this recall.
Which agency issued this recall? ▼
This recall was issued by the CPSC on August 10, 2010. Severity: Moderate. Recall number: 10752.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (10752) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Compare this recall with Cooper Lighting Recalls Metalux Optimized High Bay LED Ligh… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported August 10, 2010. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.