CPSC recall · Reported August 10, 2010
Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Hazards
The counterfeit batteries can overheat, posing burn and fire hazards.
Asurion, of Smyrna, Tenn. recalled This recall involves only BlackBerry®-branded batteries provided with refurbished Blackbe….
Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Hazards was recalled by Asurion, of Smyrna, Tenn. in August 10, 2010. Reason: The counterfeit batteries can overheat, posing burn and fire hazards.. Remedy: Consumers who received refurbished BlackBerry devices through Asurion prior to November 1…. Verify recall #10752 with the CPSC before acting.
The recall
Asurion, of Smyrna, Tenn. issued this CPSC recall-The counterfeit batteries can overheat, posing burn and fire hazards..
- None
- agency class
- August 10, 2010
- reported
Sourced from official CPSC enforcement records. Verify recall #10752 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
This recall involves only BlackBerry®-branded batteries provided with refurbished Blackberry®-branded devices. The refurbished devices were sent to consumers by Asurion through a handset protection program. The batteries were used across virtually all models of refurbished BlackBerry devices distributed by Asurion prior to November 1, 2009. Genuine Blackberry-branded batteries are not included in this recall. No other Asurion or BlackBerry products are involved in this recall.
Reason for recall
The counterfeit batteries can overheat, posing burn and fire hazards.
Remedy, what to do
Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is directly contacting known consumers with the affected batteries to notify them of this recall.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 10752 |
| Date reported | August 10, 2010 |
| Date initiated | August 10, 2010 |
| Recalling firm | Asurion, of Smyrna, Tenn. |
| Affected scope | About 470,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the…
- Check the recall number (10752) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
Why was this product recalled? ▼
What should consumers do? ▼
Which agency issued this recall? ▼
How do I report an injury from a recalled product? ▼
Nationwide recalls with similar severity or category timing
Consumer-product notices outside this firm and state, matched by severity timing and product category.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Household Products · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
Compare this recall with CCM Hockey U.S. Recalls FMHVR Hybrid Visors and ACCHVR Repl… → · All Household Products recalls
Methodology · Corrections · Archive as of August 2026