CPSC recall · Reported January 25, 2011
Steelcase Recalls Cachet Swivel Chairs Due to Fall Hazard
The front seat support part of the chair can crack and fail, posing a fall hazard to consumers.
Steelcase Inc., of Grand Rapids, Mich. recalled This recall involves all Steelcase Cachet swivel chairs with model number 487 manufacture….
Steelcase Recalls Cachet Swivel Chairs Due to Fall Hazard was recalled by Steelcase Inc., of Grand Rapids, Mich. in January 25, 2011. Reason: The front seat support part of the chair can crack and fail, posing a fall hazard to consumers.. Remedy: Steelcase will replace chairs for individual consumers who purchased chairs online or fro…. Verify recall #11110 with the CPSC before acting.
The recall
Steelcase Inc., of Grand Rapids, Mich. issued this CPSC recall-The front seat support part of the chair can crack and fail, posing a fall hazard to consumers..
- None
- agency class
- January 25, 2011
- reported
Sourced from official CPSC enforcement records. Verify recall #11110 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
This recall involves all Steelcase Cachet swivel chairs with model number 487 manufactured between May 2002 and October 15, 2009. The chairs have a plastic slotted seat and back design and some were sold with back and seat cushions. The model number and manufacture date are printed on a label on the underside of the base of the chair.
Reason for recall
The front seat support part of the chair can crack and fail, posing a fall hazard to consumers.
Remedy, what to do
Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets listed above. For all commercial customers who purchase chairs in quantity, Steelcase will replace the chair support parts. Chairs should be inspected for cracks in the front seat support according to the instructions posted at http://recall.steelcase.com. If any cracks are identified, consumers should immediately stop using the chairs and contact Steelcase. Even if no cracks are identified, consumers should contact Steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 11110 |
| Date reported | January 25, 2011 |
| Date initiated | January 25, 2011 |
| Recalling firm | Steelcase Inc., of Grand Rapids, Mich. |
| Affected scope | About 165,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets listed above. For all c…
- Check the recall number (11110) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Methodology · Corrections · Archive as of August 2026