Severity
Moderate
ModerateActive
CPSC recall · Reported April 6, 2011
Williams-Sonoma Recalls Hot Chocolate Pots Due To Burn and Laceration Hazards
The handle of the hot chocolate pot can break off during use, posing burn and laceration hazards.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Williams-Sonoma Inc., of San Francisco, Calif. recalled This recall involves the Whirly Whip hot chocolate pots sold individually as item number … - a moderate-severity action.
Williams-Sonoma Recalls Hot Chocolate Pots Due To Burn and Laceration Hazards was recalled by Williams-Sonoma Inc., of San Francisco, Calif. in April 6, 2011. Reason: The handle of the hot chocolate pot can break off during use, posing burn and laceration hazards.. Remedy: Consumers should immediately stop using the recalled hot chocolate pots and either return…. Verify recall #11189 with the CPSC before acting.
The recall
Williams-Sonoma Inc., of San Francisco, Calif. issued this moderate-severity CPSC recall-The handle of the hot chocolate pot can break off during use, posing burn and laceration hazards..
- Moderate
- severity level
- April 6, 2011
- reported
Sourced from official CPSC enforcement records. Verify recall #11189 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #11189) was formally reported on April 6, 2011. It is classified under Moderate severity, with a current status of Active. Williams-Sonoma Inc., of San Francisco, Calif. is listed as the recalling firm. Federal records list the affected scope as About 28,000 units in the United States and 700 in Canada.
The documented reason for this recall is: The handle of the hot chocolate pot can break off during use, posing burn and laceration hazards. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled hot chocolate pots and either return the product to any Williams-Sonoma store or contact Williams-Sonoma for instructions on how to return the pro… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 28,000 units in the United States and 700 in Canada
Related Recalls
6
6 from same agency
Product description
This recall involves the Whirly Whip hot chocolate pots sold individually as item number 2981454 or 4986535, and as part of the Whirly Whip hot chocolate pot gift set item number 3021714. The item number can be found on the product's box, below the bar code. The pot is made of white porcelain and has a red handle. The lid has a red knob and a frother attached to the underside of the lid knob.
Reason for recall
The handle of the hot chocolate pot can break off during use, posing burn and laceration hazards.
Remedy, what to do
Consumers should immediately stop using the recalled hot chocolate pots and either return the product to any Williams-Sonoma store or contact Williams-Sonoma for instructions on how to return the product for a full refund.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 11189 |
| Date reported | April 6, 2011 |
| Date initiated | April 6, 2011 |
| Recalling firm | Williams-Sonoma Inc., of San Francisco, Calif. |
| Affected scope | About 28,000 units in the United States and 700 in Canada |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled hot chocolate pots and either return the product to any Williams-Sonoma stor…
- Check the recall number (11189) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the Whirly Whip hot chocolate pots sold individually as item number 2981454 or 4986535, and as part of the Whirly Whip hot chocolate pot gift set item number 3021714. The item number can be found on the product's box, below the bar code. The pot is made of white porcelain and has a red handle. The lid has a red knob and a frother attached to the underside of the lid knob.. Recalled by Williams-Sonoma Inc., of San Francisco, Calif.. Units affected: About 28,000 units in the United States and 700 in Canada.
Why was this product recalled? ▼
The handle of the hot chocolate pot can break off during use, posing burn and laceration hazards.
What should consumers do? ▼
Consumers should immediately stop using the recalled hot chocolate pots and either return the product to any Williams-Sonoma store or contact Williams-Sonoma for instructions on how to return the product for a full refund.
Which agency issued this recall? ▼
This recall was issued by the CPSC on April 6, 2011. Severity: Moderate. Recall number: 11189.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (11189) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Compare this recall with Cooper Lighting Recalls Metalux Optimized High Bay LED Ligh… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported April 6, 2011. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.