Williams-Sonoma Recalls Hot Chocolate Pots Due To Burn and Laceration Hazards

The handle of the hot chocolate pot can break off during use, posing burn and laceration hazards.

Recall #: 11189
Affected scope: About 28,000 units in the United States and 700 in Canada

Compiled from official public sources by the publisher. · Updated September 2026

Williams-Sonoma Inc., of San Francisco, Calif. recalled This recall involves the Whirly Whip hot chocolate pots sold individually as item number ….

Williams-Sonoma Recalls Hot Chocolate Pots Due To Burn and Laceration Hazards was recalled by Williams-Sonoma Inc., of San Francisco, Calif. in April 6, 2011. Reason: The handle of the hot chocolate pot can break off during use, posing burn and laceration hazards.. Remedy: Consumers should immediately stop using the recalled hot chocolate pots and either return…. Verify recall #11189 with the CPSC before acting.

The recall

Williams-Sonoma Inc., of San Francisco, Calif. issued this CPSC recall-The handle of the hot chocolate pot can break off during use, posing burn and laceration hazards..

None
agency class: April 6, 2011
reported

Sourced from official CPSC enforcement records. Verify recall #11189 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

This recall involves the Whirly Whip hot chocolate pots sold individually as item number 2981454 or 4986535, and as part of the Whirly Whip hot chocolate pot gift set item number 3021714. The item number can be found on the product's box, below the bar code. The pot is made of white porcelain and has a red handle. The lid has a red knob and a frother attached to the underside of the lid knob.

Reason for recall

The handle of the hot chocolate pot can break off during use, posing burn and laceration hazards.

Remedy, what to do

Consumers should immediately stop using the recalled hot chocolate pots and either return the product to any Williams-Sonoma store or contact Williams-Sonoma for instructions on how to return the product for a full refund.

Recall Profile

Structured summary of the CPSC recall record
Attribute	Value
Agency	U.S. Consumer Product Safety Commission
Severity class	Not classified by agency
Status	Active
Recall number	11189
Date reported	April 6, 2011
Date initiated	April 6, 2011
Recalling firm	Williams-Sonoma Inc., of San Francisco, Calif.
Affected scope	About 28,000 units in the United States and 700 in Canada
Distribution	Not disclosed
Official source	CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled hot chocolate pots and either return the product to any Williams-Sonoma stor…

Check the recall number (11189) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

The handle of the hot chocolate pot can break off during use, posing burn and laceration hazards.

What should consumers do? ▼

Which agency issued this recall? ▼

This recall was issued by the CPSC on April 6, 2011. CPSC does not publish a hazard classification for this recall. Recall number: 11189.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported April 6, 2011. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026