Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard

The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.

Recall #: 11294
Affected scope: About 9,500 in the United States and 1,500 in Canada

Compiled from official public sources by the publisher. · Updated September 2026

The CPSC recalled This recall involves the Pogoplug Video file sharing device. The device is a black deskto….

Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard was recalled and listed by the CPSC in August 2, 2011. Reason: The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.. Remedy: Consumers should immediately stop using and unplug the devices, and contact Cloud Engines…. Verify recall #11294 with the CPSC before acting.

The recall

issued this CPSC recall-The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames..

None
agency class: August 2, 2011
reported

Sourced from official CPSC enforcement records. Verify recall #11294 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word "Pogoplug" on the side. "Model: Pogoplug Video" is listed on a label on the bottom of the device.

Reason for recall

The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.

Remedy, what to do

Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.

Recall Profile

Structured summary of the CPSC recall record
Attribute	Value
Agency	U.S. Consumer Product Safety Commission
Severity class	Not classified by agency
Status	Active
Recall number	11294
Date reported	August 2, 2011
Date initiated	August 2, 2011
Recalling firm	Not disclosed
Affected scope	About 9,500 in the United States and 1,500 in Canada
Distribution	Not disclosed
Official source	CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement devi…

Check the recall number (11294) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.

What should consumers do? ▼

Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.

Which agency issued this recall? ▼

This recall was issued by the CPSC on August 2, 2011. CPSC does not publish a hazard classification for this recall. Recall number: 11294.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

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Similar severity · nearest report date

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This recall: CPSC, reported August 2, 2011. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026