Severity
Moderate
ModerateActive
CPSC recall · Reported August 2, 2011
Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard
The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.
Compiled from official public sources by the editorial team.
Verify with CPSC →
The CPSC recalled This recall involves the Pogoplug Video file sharing device. The device is a black deskto… - a moderate-severity action.
Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard was recalled and listed by the CPSC in August 2, 2011. Reason: The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.. Remedy: Consumers should immediately stop using and unplug the devices, and contact Cloud Engines…. Verify recall #11294 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames..
- Moderate
- severity level
- August 2, 2011
- reported
Sourced from official CPSC enforcement records. Verify recall #11294 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #11294) was formally reported on August 2, 2011. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 9,500 in the United States and 1,500 in Canada.
The documented reason for this recall is: The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 40,322 medical devices recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 9,500 in the United States and 1,500 in Canada
Related Recalls
6
3 from same agency
Product description
This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word "Pogoplug" on the side. "Model: Pogoplug Video" is listed on a label on the bottom of the device.
Reason for recall
The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.
Remedy, what to do
Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 11294 |
| Date reported | August 2, 2011 |
| Date initiated | August 2, 2011 |
| Recalling firm | Not disclosed |
| Affected scope | About 9,500 in the United States and 1,500 in Canada |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement devi…
- Check the recall number (11294) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word "Pogoplug" on the side. "Model: Pogoplug Video" is listed on a label on the bottom of the device.. Units affected: About 9,500 in the United States and 1,500 in Canada.
Why was this product recalled? ▼
The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.
What should consumers do? ▼
Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.
Which agency issued this recall? ▼
This recall was issued by the CPSC on August 2, 2011. Severity: Moderate. Recall number: 11294.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (11294) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported August 2, 2011. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.