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Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard

Reported: August 2, 2011 Initiated: August 2, 2011 #11294

Product Description

This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word "Pogoplug" on the side. "Model: Pogoplug Video" is listed on a label on the bottom of the device.

Reason for Recall

The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.

Remedy

Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.

Details

Units Affected
About 9,500 in the United States and 1,500 in Canada
Official Source
https://www.cpsc.gov/Recalls/2011/Cloud-Engines-Recalls-Pogoplug-Video-File-Sharing-Device-Due-to-Fire-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word "Pogoplug" on the side. "Model: Pogoplug Video" is listed on a label on the bottom of the device.. Units affected: About 9,500 in the United States and 1,500 in Canada.
Why was this product recalled? ▼
The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.
What should consumers do? ▼
Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.
Which agency issued this recall? ▼
This recall was issued by the CPSC on August 2, 2011. Severity: Moderate. Recall number: 11294.

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