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Dolls Recalled by Pottery Barn Kids Due To Strangulation Hazard

Reported: September 8, 2011 Initiated: September 8, 2011 #11321

Product Description

This recall involves soft dolls sold under the names Audrey, Chloe and Sophie. The dolls measure about 17 inches high and have hair made of yarn. Audrey's hair is black, Chloe's hair is dark brown and Sophie's hair is blonde. The dolls are part of Pottery Barn Kids' Girl Doll Collection. The doll's name can be found on a tag sewn onto her bottom.

Reason for Recall

The hair on the Chloe and Sophie dolls may contain loops that are large enough to fit around a child's head and neck, and the headband on the Audrey doll, if loosened, can form a loop that fits around a child's head and neck. These loops can pose a strangulation hazard.

Remedy

Consumers should take the dolls away from children immediately and cut the looped hair of the Chloe and Sophie dolls and remove the headband of the Audrey doll to eliminate the hazard. Consumers may also call Pottery Barn Kids for instructions on how to return the affected dolls for a merchandise credit.

Details

Units Affected
About 81,000 in the United States and 1,300 in Canada
Official Source
https://www.cpsc.gov/Recalls/2011/Dolls-Recalled-by-Pottery-Barn-Kids-Due-To-Strangulation-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves soft dolls sold under the names Audrey, Chloe and Sophie. The dolls measure about 17 inches high and have hair made of yarn. Audrey's hair is black, Chloe's hair is dark brown and Sophie's hair is blonde. The dolls are part of Pottery Barn Kids' Girl Doll Collection. The doll's name can be found on a tag sewn onto her bottom.. Units affected: About 81,000 in the United States and 1,300 in Canada.
Why was this product recalled? ▼
The hair on the Chloe and Sophie dolls may contain loops that are large enough to fit around a child's head and neck, and the headband on the Audrey doll, if loosened, can form a loop that fits around a child's head and neck. These loops can pose a strangulation hazard.
What should consumers do? ▼
Consumers should take the dolls away from children immediately and cut the looped hair of the Chloe and Sophie dolls and remove the headband of the Audrey doll to eliminate the hazard. Consumers may also call Pottery Barn Kids for instructions on how to return the affected dolls for a merchandise credit.
Which agency issued this recall? ▼
This recall was issued by the CPSC on September 8, 2011. Severity: Moderate. Recall number: 11321.

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