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CPSC recall · Reported September 28, 2011

Real Flame Recalls Pourable Gel Fuel Due to Burn and Flash Fire Hazards

The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the cons…

Recall #
11338
Affected scope
About 100,000 bottles
Compiled from official public sources by the editorial team.
Verify with CPSC →
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Real Flame, of Racine, Wis. recalled This recall involves pourable gel fuels sold in 29.9-ounce and 29.98-ounce, one-quart cle… - a moderate-severity action.

Real Flame Recalls Pourable Gel Fuel Due to Burn and Flash Fire Hazards was recalled by Real Flame, of Racine, Wis. in September 28, 2011. Reason: The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured i…. Remedy: Consumers should immediately stop using the pourable gel fuel and return the gel fuel to …. Verify recall #11338 with the CPSC before acting.

The recall

Real Flame, of Racine, Wis. issued this moderate-severity CPSC recall-The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured i….

Moderate
severity level
September 28, 2011
reported

Sourced from official CPSC enforcement records. Verify recall #11338 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #11338) was formally reported on September 28, 2011. It is classified under Moderate severity, with a current status of Active. Real Flame, of Racine, Wis. is listed as the recalling firm. Federal records list the affected scope as About 100,000 bottles.

The documented reason for this recall is: The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the consumer does not see the flame or is not aw… Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund. - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,056 household products recalls on record

50100150200250 20052008201120142017202020232026 115
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 100,000 bottles

Related Recalls

6

6 from same agency

Product description

This recall involves pourable gel fuels sold in 29.9-ounce and 29.98-ounce, one-quart clear plastic bottles and sold with or without citronella oil. The label on the container has a stylized flame and the words "Real Flame" and "Pourable Gel Fireplace Fuel." The fuel is poured into a stainless steel cup in the center of ceramic firepots or other decorative lighting devices and ignited. The following products are affected by this recall: Size Model Number SKU 29.9 ounce 2164 752-370012641 1 QT 2164 752-370012641 29.98 ounce with Citronella 2165 752-370021658

Reason for recall

The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the consumer does not see the flame or is not aware that the firepot is still ignited. Gel fuel that splatters and ignites can pose fire and burn risks to consumers that can be fatal.

Remedy, what to do

Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 11338
Date reported September 28, 2011
Date initiated September 28, 2011
Recalling firm Real Flame, of Racine, Wis.
Affected scope About 100,000 bottles
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.

  • Check the recall number (11338) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves pourable gel fuels sold in 29.9-ounce and 29.98-ounce, one-quart clear plastic bottles and sold with or without citronella oil. The label on the container has a stylized flame and the words "Real Flame" and "Pourable Gel Fireplace Fuel." The fuel is poured into a stainless steel cup in the center of ceramic firepots or other decorative lighting devices and ignited. The following products are affected by this recall: Size Model Number SKU 29.9 ounce 2164 752-370012641 1 QT 2164 752-370012641 29.98 ounce with Citronella 2165 752-370021658. Recalled by Real Flame, of Racine, Wis.. Units affected: About 100,000 bottles.
Why was this product recalled?
The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the consumer does not see the flame or is not aware that the firepot is still ignited. Gel fuel that splatters and ignites can pose fire and burn risks to consumers that can be fatal.
What should consumers do?
Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.
Which agency issued this recall?
This recall was issued by the CPSC on September 28, 2011. Severity: Moderate. Recall number: 11338.
How do I check if my product is affected by a recall?
Check the product description and recall number (11338) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported September 28, 2011. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.