PlainRecalls
No agency classActive

CPSC recall · Reported September 28, 2011

Real Flame Recalls Pourable Gel Fuel Due to Burn and Flash Fire Hazards

The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the cons…

Recall #
11338
Affected scope
About 100,000 bottles
Compiled from official public sources by the publisher.
Verify with CPSC →
View my saved recalls

Real Flame, of Racine, Wis. recalled This recall involves pourable gel fuels sold in 29.9-ounce and 29.98-ounce, one-quart cle….

Real Flame Recalls Pourable Gel Fuel Due to Burn and Flash Fire Hazards was recalled by Real Flame, of Racine, Wis. in September 28, 2011. Reason: The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured i…. Remedy: Consumers should immediately stop using the pourable gel fuel and return the gel fuel to …. Verify recall #11338 with the CPSC before acting.

The recall

Real Flame, of Racine, Wis. issued this CPSC recall-The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured i….

None
agency class
September 28, 2011
reported

Sourced from official CPSC enforcement records. Verify recall #11338 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

This recall involves pourable gel fuels sold in 29.9-ounce and 29.98-ounce, one-quart clear plastic bottles and sold with or without citronella oil. The label on the container has a stylized flame and the words "Real Flame" and "Pourable Gel Fireplace Fuel." The fuel is poured into a stainless steel cup in the center of ceramic firepots or other decorative lighting devices and ignited. The following products are affected by this recall: Size Model Number SKU 29.9 ounce 2164 752-370012641 1 QT 2164 752-370012641 29.98 ounce with Citronella 2165 752-370021658

Reason for recall

The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the consumer does not see the flame or is not aware that the firepot is still ignited. Gel fuel that splatters and ignites can pose fire and burn risks to consumers that can be fatal.

Remedy, what to do

Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 11338
Date reported September 28, 2011
Date initiated September 28, 2011
Recalling firm Real Flame, of Racine, Wis.
Affected scope About 100,000 bottles
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.

  • Check the recall number (11338) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼
This recall involves pourable gel fuels sold in 29.9-ounce and 29.98-ounce, one-quart clear plastic bottles and sold with or without citronella oil. The label on the container has a stylized flame and the words "Real Flame" and "Pourable Gel Fireplace Fuel." The fuel is poured into a stainless steel cup in the center of ceramic firepots or other decorative lighting devices and ignited. The following products are affected by this recall: Size Model Number SKU 29.9 ounce 2164 752-370012641 1 QT 2164 752-370012641 29.98 ounce with Citronella 2165 752-370021658. Recalled by Real Flame, of Racine, Wis.. Units affected: About 100,000 bottles.
Why was this product recalled? ▼
The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the consumer does not see the flame or is not aware that the firepot is still ignited. Gel fuel that splatters and ignites can pose fire and burn risks to consumers that can be fatal.
What should consumers do? ▼
Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.
Which agency issued this recall? ▼
This recall was issued by the CPSC on September 28, 2011. CPSC does not publish a hazard classification for this recall. Recall number: 11338.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

Similar severity · nearest report date

Same archive severity grade, closest by report date among other firms and states.

Little Tikes Expands Recall of Toy Worksh… 2011-09-28 LM Import & Export Recalls Toy Cars Due t… 2011-09-28 Bond Manufacturing Recalls Pourable Gel F… 2011-09-28 Fuel Barons Recalls Pourable Gel Fuels Du… 2011-09-28

Similar Household Products · nearest report date

Same product category, closest by report date among other firms and states (deduped against the severity set).

Smart Solar Recalls Pourable Gel Fuel Due… 2011-09-28 Luminosities/Windflame Recalls Pourable G… 2011-09-28 Pacific Décor Recalls Pourable Gel Fuel D… 2011-09-29 Ballard Designs Recalls Step Stools Due t… 2011-10-04

Compare this recall with CCM Hockey U.S. Recalls FMHVR Hybrid Visors and ACCHVR Repl… → · All Household Products recalls

This recall: CPSC, reported September 28, 2011. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026