Severity
Moderate
ModerateActive
CPSC recall · Reported June 23, 2011
American Honda Recalls Portable Generators
The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English. As a result, consumers handling the battery may not be able to adequ…
Compiled from official public sources by the editorial team.
Verify with CPSC →
American Honda Motor Co. of Torrance, Calif. recalled Only portable generator model numbers EM4000SX, EM5000SXK3 and EM6500SXK2 with hazard lab… - a moderate-severity action.
American Honda Recalls Portable Generators was recalled by American Honda Motor Co. of Torrance, Calif. in June 23, 2011. Reason: The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English…. Remedy: American Honda is contacting consumers and giving them the correct label. Consumers can e…. Verify recall #11744 with the CPSC before acting.
The recall
American Honda Motor Co. of Torrance, Calif. issued this moderate-severity CPSC recall-The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English….
- Moderate
- severity level
- June 23, 2011
- reported
Sourced from official CPSC enforcement records. Verify recall #11744 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #11744) was formally reported on June 23, 2011. It is classified under Moderate severity, with a current status of Active. American Honda Motor Co. of Torrance, Calif. is listed as the recalling firm. Federal records list the affected scope as About 2,500.
The documented reason for this recall is: The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English. As a result, consumers handling the battery may not be able to adequately avoid risks associated with the ba… Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: American Honda is contacting consumers and giving them the correct label. Consumers can either install the label themselves or contact a Honda dealer to install the label for free. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 2,500
Related Recalls
6
6 from same agency
Product description
Only portable generator model numbers EM4000SX, EM5000SXK3 and EM6500SXK2 with hazard labels printed in Japanese are affected. The word Honda and the model numbers are located on the side of the generator. The battery is located above the wheel. The model number and serial numbers are located on the generator frame. The recalled serial numbers are: Model Number Serial Number EM4000SX EBRC-1000015 to 1000518 EM5000SXK3 EBMC-1000005 to 1001184 EM6500SXK2 EBJC-1000017 to 1000857
Reason for recall
The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English. As a result, consumers handling the battery may not be able to adequately avoid risks associated with the batteries.
Remedy, what to do
American Honda is contacting consumers and giving them the correct label. Consumers can either install the label themselves or contact a Honda dealer to install the label for free.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 11744 |
| Date reported | June 23, 2011 |
| Date initiated | June 23, 2011 |
| Recalling firm | American Honda Motor Co. of Torrance, Calif. |
| Affected scope | About 2,500 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
American Honda is contacting consumers and giving them the correct label. Consumers can either install the label themselves or co…
- Check the recall number (11744) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
Only portable generator model numbers EM4000SX, EM5000SXK3 and EM6500SXK2 with hazard labels printed in Japanese are affected. The word Honda and the model numbers are located on the side of the generator. The battery is located above the wheel. The model number and serial numbers are located on the generator frame. The recalled serial numbers are: Model Number Serial Number EM4000SX EBRC-1000015 to 1000518 EM5000SXK3 EBMC-1000005 to 1001184 EM6500SXK2 EBJC-1000017 to 1000857. Recalled by American Honda Motor Co. of Torrance, Calif.. Units affected: About 2,500.
Why was this product recalled? ▼
The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English. As a result, consumers handling the battery may not be able to adequately avoid risks associated with the batteries.
What should consumers do? ▼
American Honda is contacting consumers and giving them the correct label. Consumers can either install the label themselves or contact a Honda dealer to install the label for free.
Which agency issued this recall? ▼
This recall was issued by the CPSC on June 23, 2011. Severity: Moderate. Recall number: 11744.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (11744) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported June 23, 2011. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.