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CPSC recall · Reported June 23, 2011

American Honda Recalls Portable Generators

The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English. As a result, consumers handling the battery may not be able to adequ…

Recall #
11744
Affected scope
About 2,500
Verify with CPSC →
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American Honda Motor Co. of Torrance, Calif. recalled Only portable generator model numbers EM4000SX, EM5000SXK3 and EM6500SXK2 with hazard lab….

American Honda Recalls Portable Generators was recalled by American Honda Motor Co. of Torrance, Calif. in June 23, 2011. Reason: The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English…. Remedy: American Honda is contacting consumers and giving them the correct label. Consumers can e…. Verify recall #11744 with the CPSC before acting.

The recall

American Honda Motor Co. of Torrance, Calif. issued this CPSC recall-The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English….

None
agency class
June 23, 2011
reported

Sourced from official CPSC enforcement records. Verify recall #11744 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Electronics recalls over time

Where this recall sits in its category - 622 electronics recalls on record

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Product description

Only portable generator model numbers EM4000SX, EM5000SXK3 and EM6500SXK2 with hazard labels printed in Japanese are affected. The word Honda and the model numbers are located on the side of the generator. The battery is located above the wheel. The model number and serial numbers are located on the generator frame. The recalled serial numbers are: Model Number Serial Number EM4000SX EBRC-1000015 to 1000518 EM5000SXK3 EBMC-1000005 to 1001184 EM6500SXK2 EBJC-1000017 to 1000857

Reason for recall

The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English. As a result, consumers handling the battery may not be able to adequately avoid risks associated with the batteries.

Remedy, what to do

American Honda is contacting consumers and giving them the correct label. Consumers can either install the label themselves or contact a Honda dealer to install the label for free.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 11744
Date reported June 23, 2011
Date initiated June 23, 2011
Recalling firm American Honda Motor Co. of Torrance, Calif.
Affected scope About 2,500
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

American Honda is contacting consumers and giving them the correct label. Consumers can either install the label themselves or co…

  • Check the recall number (11744) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
Only portable generator model numbers EM4000SX, EM5000SXK3 and EM6500SXK2 with hazard labels printed in Japanese are affected. The word Honda and the model numbers are located on the side of the generator. The battery is located above the wheel. The model number and serial numbers are located on the generator frame. The recalled serial numbers are: Model Number Serial Number EM4000SX EBRC-1000015 to 1000518 EM5000SXK3 EBMC-1000005 to 1001184 EM6500SXK2 EBJC-1000017 to 1000857. Recalled by American Honda Motor Co. of Torrance, Calif.. Units affected: About 2,500.
Why was this product recalled?
The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English. As a result, consumers handling the battery may not be able to adequately avoid risks associated with the batteries.
What should consumers do?
American Honda is contacting consumers and giving them the correct label. Consumers can either install the label themselves or contact a Honda dealer to install the label for free.
Which agency issued this recall?
This recall was issued by the CPSC on June 23, 2011. CPSC does not publish a hazard classification for this recall. Recall number: 11744.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

Compare this recall with JINHEZO Mini Waterproof LED Tea Lights Recalled Due to Risk… → · All Electronics recalls

This recall: CPSC, reported June 23, 2011. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026