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CPSC recall · Reported February 14, 2012

STIHL Recalls Chain Saws Due to Risk of Injury

The flywheel on the chain saw can crack causing parts of the flywheel to separate and strike users or bystanders, posing a risk of injury.

Recall #
12108
Affected scope
About 3,000
Verify with CPSC →
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Stihl Inc., of Virginia Beach, Va. recalled This recall involves STIHL MS 391 gas-powered chain saws with an orange top casing, gray ….

STIHL Recalls Chain Saws Due to Risk of Injury was recalled by Stihl Inc., of Virginia Beach, Va. in February 14, 2012. Reason: The flywheel on the chain saw can crack causing parts of the flywheel to separate and strike users or bystand…. Remedy: Consumers should immediately stop using the recalled chain saws and return them to an aut…. Verify recall #12108 with the CPSC before acting.

The recall

Stihl Inc., of Virginia Beach, Va. issued this CPSC recall-The flywheel on the chain saw can crack causing parts of the flywheel to separate and strike users or bystand….

None
agency class
February 14, 2012
reported

Sourced from official CPSC enforcement records. Verify recall #12108 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

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Product description

This recall involves STIHL MS 391 gas-powered chain saws with an orange top casing, gray base and black front handle and hand guard. "STIHL" and "MS 391" are printed in an orange circle on the starter side of the unit. The serial number is located on the crankcase to the right of the muffler when viewed from the rear of the saw. Serial numbers included in the recall are: 28535 1759 through 28535 1956 28664 5278 through 28664 6277 28665 1283 through 28665 5577 28724 4317 through 28724 4480 28735 3627 through 28735 3647

Reason for recall

The flywheel on the chain saw can crack causing parts of the flywheel to separate and strike users or bystanders, posing a risk of injury.

Remedy, what to do

Consumers should immediately stop using the recalled chain saws and return them to an authorized STIHL dealer for the installation of a free replacement flywheel.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 12108
Date reported February 14, 2012
Date initiated February 14, 2012
Recalling firm Stihl Inc., of Virginia Beach, Va.
Affected scope About 3,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled chain saws and return them to an authorized STIHL dealer for the installatio…

  • Check the recall number (12108) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves STIHL MS 391 gas-powered chain saws with an orange top casing, gray base and black front handle and hand guard. "STIHL" and "MS 391" are printed in an orange circle on the starter side of the unit. The serial number is located on the crankcase to the right of the muffler when viewed from the rear of the saw. Serial numbers included in the recall are: 28535 1759 through 28535 1956 28664 5278 through 28664 6277 28665 1283 through 28665 5577 28724 4317 through 28724 4480 28735 3627 through 28735 3647. Recalled by Stihl Inc., of Virginia Beach, Va.. Units affected: About 3,000.
Why was this product recalled?
The flywheel on the chain saw can crack causing parts of the flywheel to separate and strike users or bystanders, posing a risk of injury.
What should consumers do?
Consumers should immediately stop using the recalled chain saws and return them to an authorized STIHL dealer for the installation of a free replacement flywheel.
Which agency issued this recall?
This recall was issued by the CPSC on February 14, 2012. CPSC does not publish a hazard classification for this recall. Recall number: 12108.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported February 14, 2012. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026