Steelcase Inc. Recalls Desk Chairs Due to Fall Hazard

The pivot pins installed in the control mechanism under the chair seat can fall out, posing a fall hazard to the user.

Recall #: 12712
Affected scope: About 11,000

Compiled from official public sources by the publisher. · Updated September 2026

Steelcase Inc., of Grand Rapids, Mich. recalled This recall includes the model 482 Series Steelcase Amia desk chairs manufactured between….

Steelcase Inc. Recalls Desk Chairs Due to Fall Hazard was recalled by Steelcase Inc., of Grand Rapids, Mich. in January 18, 2012. Reason: The pivot pins installed in the control mechanism under the chair seat can fall out, posing a fall hazard to …. Remedy: Consumers should immediately stop using the chairs and contact Steelcase to receive adhes…. Verify recall #12712 with the CPSC before acting.

The recall

Steelcase Inc., of Grand Rapids, Mich. issued this CPSC recall-The pivot pins installed in the control mechanism under the chair seat can fall out, posing a fall hazard to ….

None
agency class: January 18, 2012
reported

Sourced from official CPSC enforcement records. Verify recall #12712 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

This recall includes the model 482 Series Steelcase Amia desk chairs manufactured between March 1, 2011 and June 6, 2011. The model number and manufacture date are printed on a label on the underside of the chair seat. The seats are available in various colored fabric options as well as leather.

Reason for recall

The pivot pins installed in the control mechanism under the chair seat can fall out, posing a fall hazard to the user.

Remedy, what to do

Consumers should immediately stop using the chairs and contact Steelcase to receive adhesive covers to apply over the pivot pins on their chairs. These pin adhesive covers can be applied without the use of a tool in less than five minutes. The firm is contacting all known purchasers.

Recall Profile

Structured summary of the CPSC recall record
Attribute	Value
Agency	U.S. Consumer Product Safety Commission
Severity class	Not classified by agency
Status	Active
Recall number	12712
Date reported	January 18, 2012
Date initiated	January 18, 2012
Recalling firm	Steelcase Inc., of Grand Rapids, Mich.
Affected scope	About 11,000
Distribution	Not disclosed
Official source	CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the chairs and contact Steelcase to receive adhesive covers to apply over the pivot pins …

Check the recall number (12712) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

The pivot pins installed in the control mechanism under the chair seat can fall out, posing a fall hazard to the user.

What should consumers do? ▼

Which agency issued this recall? ▼

This recall was issued by the CPSC on January 18, 2012. CPSC does not publish a hazard classification for this recall. Recall number: 12712.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

Similar severity · nearest report date

Same archive severity grade, closest by report date among other firms and states.

Giant Bicycle Recalls Two Models; Forks C… 2012-01-18 Hy Cite Enterprises Recalls Royal Prestig… 2012-01-17 Expandable Lunch Boxes Recalled by Califo… 2012-01-23 Food Carriers Recalled by California Inno… 2012-01-23

Similar Household Products · nearest report date

Same product category, closest by report date among other firms and states (deduped against the severity set).

Mexican Wrestling Action Figures Recalled… 2012-01-24 Big Lots Recalls Floor Lamps Due to Shock… 2012-01-12 Blount International Recalls Replacement … 2012-01-25 Demdaco Recalls Carruth Candleholder Coll… 2012-01-11

Compare this recall with CCM Hockey U.S. Recalls FMHVR Hybrid Visors and ACCHVR Repl… → · All Household Products recalls

This recall: CPSC, reported January 18, 2012. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026