PlainRecalls
CPSC Moderate Active

Konica Minolta Recalls Printers Due to Fire Hazard

Reported: February 2, 2012 Initiated: February 2, 2012 #12717

Product Description

This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door.

Reason for Recall

The printers can short circuit and overheat during use, posing a fire hazard.

Remedy

Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component.

Frequently Asked Questions

What product was recalled?
This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door.. Units affected: About 8,430.
Why was this product recalled?
The printers can short circuit and overheat during use, posing a fire hazard.
What should consumers do?
Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component.
Which agency issued this recall?
This recall was issued by the CPSC on February 2, 2012. Severity: Moderate. Recall number: 12717.