CPSC recall · Reported May 2, 2012
Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard
Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.
Exmark Mfg. Co. Inc., of Beatrice, Neb. recalled This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, m….
Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard was recalled by Exmark Mfg. Co. Inc., of Beatrice, Neb. in May 2, 2012. Reason: Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's cont…. Remedy: Consumers should stop using the recalled mowers immediately and contact an Exmark dealer …. Verify recall #12732 with the CPSC before acting.
The recall
Exmark Mfg. Co. Inc., of Beatrice, Neb. issued this CPSC recall-Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's cont….
- None
- agency class
- May 2, 2012
- reported
Sourced from official CPSC enforcement records. Verify recall #12732 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray.
Reason for recall
Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.
Remedy, what to do
Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 12732 |
| Date reported | May 2, 2012 |
| Date initiated | May 2, 2012 |
| Recalling firm | Exmark Mfg. Co. Inc., of Beatrice, Neb. |
| Affected scope | About 2,200 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to chec…
- Check the recall number (12732) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Household Products · nearest report date
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Methodology · Corrections · Archive as of August 2026