PlainRecalls
NHTSA Critical Active

CADILLAC 2013: SEATS:MID/REAR ASSEMBLY

Reported: October 31, 2012 Initiated: October 31, 2012 #12V525000

Product Description

General Motors is recalling certain model year 2013 Cadillac XTS vehicles manufactured from October 12, 2011, through August 30, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 202, "Head Restraints." The rear seat head restraints may not lock in the upright position after being folded forward. If the head restriant is at its lowest position and it falls forward, it will not meet the height required by the standard.

Reason for Recall

General Motors is recalling certain model year 2013 Cadillac XTS vehicles manufactured from October 12, 2011, through August 30, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 202, "Head Restraints." The rear seat head restraints may not lock in the upright position after being folded forward. If the head restriant is at its lowest position and it falls forward, it will not meet the height required by the standard.

Hazard

In the event of a vehicle crash, the lowered head restraint may increase the occupant's risk of neck injury.

Remedy

General Motors will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 4, 2012. Owners may contact General Motors at 1-800-458-8006.

Details

Recalling Firm
CADILLAC
Distribution
United States

Frequently Asked Questions

What product was recalled?
General Motors is recalling certain model year 2013 Cadillac XTS vehicles manufactured from October 12, 2011, through August 30, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 202, "Head Restraints." The rear seat head restraints may not lock in the upright position after being folded forward. If the head restriant is at its lowest position and it falls forward, it will not meet the height required by the standard.. Recalled by CADILLAC.
Why was this product recalled?
General Motors is recalling certain model year 2013 Cadillac XTS vehicles manufactured from October 12, 2011, through August 30, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 202, "Head Restraints." The rear seat head restraints may not lock in the upright position after being folded forward. If the head restriant is at its lowest position and it falls forward, it will not meet the height required by the standard.
What should consumers do?
General Motors will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 4, 2012. Owners may contact General Motors at 1-800-458-8006.
Which agency issued this recall?
This recall was issued by the NHTSA on October 31, 2012. Severity: Critical. Recall number: 12V525000.