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JELD-WEN Recalls to Repair Interior Bifold Doors Due to Impact Hazard

Reported: October 23, 2012 Initiated: October 23, 2012 #13016

Product Description

The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall.

Reason for Recall

The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.

Remedy

Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.

Frequently Asked Questions

What product was recalled?
The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall.. Recalled by JELD-WEN, Inc., of Klamath Falls, Ore.. Units affected: About 170,800.
Why was this product recalled?
The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.
What should consumers do?
Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.
Which agency issued this recall?
This recall was issued by the CPSC on October 23, 2012. Severity: Moderate. Recall number: 13016.