Severity
Moderate
ModerateActive
CPSC recall · Reported October 23, 2012
JELD-WEN Recalls to Repair Interior Bifold Doors Due to Impact Hazard
The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.
Jeld-wen, Inc., of Klamath Falls, Ore. recalled The recalled molded white panel and flush natural wood grain bifold doors run on upper tr… - a moderate-severity action.
JELD-WEN Recalls to Repair Interior Bifold Doors Due to Impact Hazard was recalled by Jeld-wen, Inc., of Klamath Falls, Ore. in October 23, 2012. Reason: The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.. Remedy: Consumers should stop using the doors and contact JELD-WEN for assistance in identifying …. Verify recall #13016 with the CPSC before acting.
The recall
Jeld-wen, Inc., of Klamath Falls, Ore. issued this moderate-severity CPSC recall-The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard..
- Moderate
- severity level
- October 23, 2012
- reported
Sourced from official CPSC enforcement records. Verify recall #13016 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #13016) was formally reported on October 23, 2012. It is classified under Moderate severity, with a current status of Active. Jeld-wen, Inc., of Klamath Falls, Ore. is listed as the recalling firm. Federal records list the affected scope as About 170,800.
The documented reason for this recall is: The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 170,800
Related Recalls
6
6 from same agency
Product description
The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall.
Reason for recall
The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.
Remedy, what to do
Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 13016 |
| Date reported | October 23, 2012 |
| Date initiated | October 23, 2012 |
| Recalling firm | Jeld-wen, Inc., of Klamath Falls, Ore. |
| Affected scope | About 170,800 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware …
- Check the recall number (13016) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall.. Recalled by Jeld-wen, Inc., of Klamath Falls, Ore.. Units affected: About 170,800.
Why was this product recalled? ▼
The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.
What should consumers do? ▼
Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.
Which agency issued this recall? ▼
This recall was issued by the CPSC on October 23, 2012. Severity: Moderate. Recall number: 13016.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (13016) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported October 23, 2012. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.