Severity
Moderate
ModerateActive
CPSC recall · Reported December 4, 2012
Gas Fireplace Inserts Recalled by Jotul North America Due to Electrical Shock and Burn Hazards
The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Jotul North America, of Gorham, Maine recalled This recall involves four models of Jotul and Scan brand gas fireplace inserts. These ins… - a moderate-severity action.
Gas Fireplace Inserts Recalled by Jotul North America Due to Electrical Shock and Burn Ha… was recalled by Jotul North America, of Gorham, Maine in December 4, 2012. Reason: The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, pos…. Remedy: Consumers should immediately stop using and unplug the recalled gas fireplace inserts bef…. Verify recall #13055 with the CPSC before acting.
The recall
Jotul North America, of Gorham, Maine issued this moderate-severity CPSC recall-The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, pos….
- Moderate
- severity level
- December 4, 2012
- reported
Sourced from official CPSC enforcement records. Verify recall #13055 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #13055) was formally reported on December 4, 2012. It is classified under Moderate severity, with a current status of Active. Jotul North America, of Gorham, Maine is listed as the recalling firm. Federal records list the affected scope as About 1,200 in the United States and 50 in Canada.
The documented reason for this recall is: The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to sched… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 1,200 in the United States and 50 in Canada
Related Recalls
6
6 from same agency
Product description
This recall involves four models of Jotul and Scan brand gas fireplace inserts. These inserts fit into existing vented fireplaces providing a variety of fireplace effects fueled by natural gas or liquid propane. The fireplace inserts are cast iron or steel and have a glass front, ceramic fiber logs, a gas burner and an electrical cord. They measure about 17 inches by 32 inches. The model and serial numbers are located on a metal rating plate inside the bottom front panel of the fireplace insert. Model Names Model Numbers Serial Numbers Jotul GI 450 DVII 350860 30001 through 31056 Jotul GI 450 DV TSI 350861 Scan 45i 350862 1001 through 1182 Scan 45i TSI 350866
Reason for recall
The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.
Remedy, what to do
Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 13055 |
| Date reported | December 4, 2012 |
| Date initiated | December 4, 2012 |
| Recalling firm | Jotul North America, of Gorham, Maine |
| Affected scope | About 1,200 in the United States and 50 in Canada |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial…
- Check the recall number (13055) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves four models of Jotul and Scan brand gas fireplace inserts. These inserts fit into existing vented fireplaces providing a variety of fireplace effects fueled by natural gas or liquid propane. The fireplace inserts are cast iron or steel and have a glass front, ceramic fiber logs, a gas burner and an electrical cord. They measure about 17 inches by 32 inches. The model and serial numbers are located on a metal rating plate inside the bottom front panel of the fireplace insert. Model Names Model Numbers Serial Numbers Jotul GI 450 DVII 350860 30001 through 31056 Jotul GI 450 DV TSI 350861 Scan 45i 350862 1001 through 1182 Scan 45i TSI 350866. Recalled by Jotul North America, of Gorham, Maine. Units affected: About 1,200 in the United States and 50 in Canada.
Why was this product recalled? ▼
The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.
What should consumers do? ▼
Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on December 4, 2012. Severity: Moderate. Recall number: 13055.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (13055) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported December 4, 2012. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.