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CPSC recall · Reported December 4, 2012

Gas Fireplace Inserts Recalled by Jotul North America Due to Electrical Shock and Burn Hazards

The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.

Recall #
13055
Affected scope
About 1,200 in the United States and 50 in Canada
Compiled from official public sources by the publisher.
Verify with CPSC →
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Jotul North America, of Gorham, Maine recalled This recall involves four models of Jotul and Scan brand gas fireplace inserts. These ins….

Gas Fireplace Inserts Recalled by Jotul North America Due to Electrical Shock and Burn Ha… was recalled by Jotul North America, of Gorham, Maine in December 4, 2012. Reason: The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, pos…. Remedy: Consumers should immediately stop using and unplug the recalled gas fireplace inserts bef…. Verify recall #13055 with the CPSC before acting.

The recall

Jotul North America, of Gorham, Maine issued this CPSC recall-The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, pos….

None
agency class
December 4, 2012
reported

Sourced from official CPSC enforcement records. Verify recall #13055 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

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Product description

This recall involves four models of Jotul and Scan brand gas fireplace inserts. These inserts fit into existing vented fireplaces providing a variety of fireplace effects fueled by natural gas or liquid propane. The fireplace inserts are cast iron or steel and have a glass front, ceramic fiber logs, a gas burner and an electrical cord. They measure about 17 inches by 32 inches. The model and serial numbers are located on a metal rating plate inside the bottom front panel of the fireplace insert. Model Names Model Numbers Serial Numbers Jotul GI 450 DVII 350860 30001 through 31056 Jotul GI 450 DV TSI 350861 Scan 45i 350862 1001 through 1182 Scan 45i TSI 350866

Reason for recall

The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.

Remedy, what to do

Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 13055
Date reported December 4, 2012
Date initiated December 4, 2012
Recalling firm Jotul North America, of Gorham, Maine
Affected scope About 1,200 in the United States and 50 in Canada
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial…

  • Check the recall number (13055) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼
This recall involves four models of Jotul and Scan brand gas fireplace inserts. These inserts fit into existing vented fireplaces providing a variety of fireplace effects fueled by natural gas or liquid propane. The fireplace inserts are cast iron or steel and have a glass front, ceramic fiber logs, a gas burner and an electrical cord. They measure about 17 inches by 32 inches. The model and serial numbers are located on a metal rating plate inside the bottom front panel of the fireplace insert. Model Names Model Numbers Serial Numbers Jotul GI 450 DVII 350860 30001 through 31056 Jotul GI 450 DV TSI 350861 Scan 45i 350862 1001 through 1182 Scan 45i TSI 350866. Recalled by Jotul North America, of Gorham, Maine. Units affected: About 1,200 in the United States and 50 in Canada.
Why was this product recalled? ▼
The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.
What should consumers do? ▼
Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on December 4, 2012. CPSC does not publish a hazard classification for this recall. Recall number: 13055.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Similar Household Products · nearest report date

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This recall: CPSC, reported December 4, 2012. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026