Gas Fireplace Inserts Recalled by Jotul North America Due to Electrical Shock and Burn Hazards

Recall Insight

This CPSC action (record #13055) was formally reported on December 4, 2012. It is classified under Moderate severity, with a current status of Active. Jotul North America, of Gorham, Maine is listed as the recalling firm. Federal records indicate About 1,200 in the United States and 50 in Canada units are affected, a scale large enough to require multi-state distribution tracking.

The documented reason for this recall is: The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to sched… — consumers holding this product should act on that instruction rather than relying on general guidance.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 6 were also issued by CPSC. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 14 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.