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CPSC recall · Reported July 25, 2013

Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard

The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.

Recall #
13250
Affected scope
About 2,200
Verify with CPSC →
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The CPSC recalled This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can ….

Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Haz… was recalled and listed by the CPSC in July 25, 2013. Reason: The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.. Remedy: Consumers and exercise facilities should immediately stop using the recalled Krankcycles …. Verify recall #13250 with the CPSC before acting.

The recall

issued this CPSC recall-The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users..

None
agency class
July 25, 2013
reported

Sourced from official CPSC enforcement records. Verify recall #13250 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Outdoor & Sports recalls over time

Where this recall sits in its category - 515 outdoor & sports recalls on record

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Product description

This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.

Reason for recall

The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.

Remedy, what to do

Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 13250
Date reported July 25, 2013
Date initiated July 25, 2013
Recalling firm Not disclosed
Affected scope About 2,200
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North Am…

  • Check the recall number (13250) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.. Units affected: About 2,200.
Why was this product recalled?
The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.
What should consumers do?
Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.
Which agency issued this recall?
This recall was issued by the CPSC on July 25, 2013. CPSC does not publish a hazard classification for this recall. Recall number: 13250.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

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This recall: CPSC, reported July 25, 2013. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026