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CPSC recall · Reported July 31, 2013

JP Boden Recalls Kensington Court High Heel Shoes Due to Fall Hazard

The heel on the shoe can loosen with wear and become unstable, posing a fall hazard.

Recall #
13256
Affected scope
About 190
Verify with CPSC →
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Jp Boden Services Inc., of Pittston, Pa. recalled The Kensington Court 3 1/2 inch high heel patent leather shoes were sold in four colors i… - a moderate-severity action.

JP Boden Recalls Kensington Court High Heel Shoes Due to Fall Hazard was recalled by Jp Boden Services Inc., of Pittston, Pa. in July 31, 2013. Reason: The heel on the shoe can loosen with wear and become unstable, posing a fall hazard.. Remedy: Consumers should stop wearing the shoes and contact JP Boden to receive a postage paid la…. Verify recall #13256 with the CPSC before acting.

The recall

Jp Boden Services Inc., of Pittston, Pa. issued this moderate-severity CPSC recall-The heel on the shoe can loosen with wear and become unstable, posing a fall hazard..

Moderate
severity level
July 31, 2013
reported

Sourced from official CPSC enforcement records. Verify recall #13256 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #13256) was formally reported on July 31, 2013. It is classified under Moderate severity, with a current status of Active. Jp Boden Services Inc., of Pittston, Pa. is listed as the recalling firm. Federal records list the affected scope as About 190.

The documented reason for this recall is: The heel on the shoe can loosen with wear and become unstable, posing a fall hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop wearing the shoes and contact JP Boden to receive a postage paid label to return the shoes and receive a full refund. - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Medical Devices recalls over time

Where this recall sits in its category - 40,322 medical devices recalls on record

-1,00001,0002,0003,0004,000 20052008201120142017202020232026 1,248
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 190

Related Recalls

6

3 from same agency

Product description

The Kensington Court 3 1/2 inch high heel patent leather shoes were sold in four colors including dark blue with beige trim, cream with tan trim, red with gray trim and turquoise blue with beige trim. The plain toe pump women's shoes were sold in sizes 5-1/2 to 10-1/2. The Boden logo is printed on a label on the inside sole of the shoe.

Reason for recall

The heel on the shoe can loosen with wear and become unstable, posing a fall hazard.

Remedy, what to do

Consumers should stop wearing the shoes and contact JP Boden to receive a postage paid label to return the shoes and receive a full refund.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 13256
Date reported July 31, 2013
Date initiated July 31, 2013
Recalling firm Jp Boden Services Inc., of Pittston, Pa.
Affected scope About 190
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should stop wearing the shoes and contact JP Boden to receive a postage paid label to return the shoes and receive a fu…

  • Check the recall number (13256) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
The Kensington Court 3 1/2 inch high heel patent leather shoes were sold in four colors including dark blue with beige trim, cream with tan trim, red with gray trim and turquoise blue with beige trim. The plain toe pump women's shoes were sold in sizes 5-1/2 to 10-1/2. The Boden logo is printed on a label on the inside sole of the shoe.. Recalled by Jp Boden Services Inc., of Pittston, Pa.. Units affected: About 190.
Why was this product recalled?
The heel on the shoe can loosen with wear and become unstable, posing a fall hazard.
What should consumers do?
Consumers should stop wearing the shoes and contact JP Boden to receive a postage paid label to return the shoes and receive a full refund.
Which agency issued this recall?
This recall was issued by the CPSC on July 31, 2013. Severity: Moderate. Recall number: 13256.
How do I check if my product is affected by a recall?
Check the product description and recall number (13256) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nearby Recalls in This Category

Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported July 31, 2013. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.