Severity
Moderate
ModerateActive
CPSC recall · Reported October 11, 2012
ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard
The drive arm on the ElliptiGO cycles can crack or break during use, posing a fall hazard to the user.
ElliptiGO Inc., of Solana Beach, Calif. recalled The ElliptiGO 11R is an outdoor elliptical cycle used by adults for exercise. It is a sco… - a moderate-severity action.
ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard was recalled by ElliptiGO Inc., of Solana Beach, Calif. in October 11, 2012. Reason: The drive arm on the ElliptiGO cycles can crack or break during use, posing a fall hazard to the user.. Remedy: Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately a…. Verify recall #13702 with the CPSC before acting.
The recall
ElliptiGO Inc., of Solana Beach, Calif. issued this moderate-severity CPSC recall-The drive arm on the ElliptiGO cycles can crack or break during use, posing a fall hazard to the user..
- Moderate
- severity level
- October 11, 2012
- reported
Sourced from official CPSC enforcement records. Verify recall #13702 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #13702) was formally reported on October 11, 2012. It is classified under Moderate severity, with a current status of Active. ElliptiGO Inc., of Solana Beach, Calif. is listed as the recalling firm. Federal records list the affected scope as About 140.
The documented reason for this recall is: The drive arm on the ElliptiGO cycles can crack or break during use, posing a fall hazard to the user. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately and contact the firm to receive free replacement drive arms to be installed by an authorized dealer. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 40,322 medical devices recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 140
Related Recalls
6
3 from same agency
Product description
The ElliptiGO 11R is an outdoor elliptical cycle used by adults for exercise. It is a scooter-like device that combines an elliptical trainer with a bicycle. The ElliptiGO 11R has an aluminum frame, carbon-fiber drive arms, two 20" spoked-wheels, an 11-speed internally geared hub, front and rear brakes and adjustable height steering column. Only ElliptiGo 11R cycles with serial numbers that range from 12-003-069 through 12-020-035 are included in the recall. The serial number is located underneath the product to the rear of where the kickstand attaches to the frame. The cycles are matte black with white markings and the words ElliptiGO on the frame.
Reason for recall
The drive arm on the ElliptiGO cycles can crack or break during use, posing a fall hazard to the user.
Remedy, what to do
Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately and contact the firm to receive free replacement drive arms to be installed by an authorized dealer.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 13702 |
| Date reported | October 11, 2012 |
| Date initiated | October 11, 2012 |
| Recalling firm | ElliptiGO Inc., of Solana Beach, Calif. |
| Affected scope | About 140 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately and contact the firm to receive free repl…
- Check the recall number (13702) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The ElliptiGO 11R is an outdoor elliptical cycle used by adults for exercise. It is a scooter-like device that combines an elliptical trainer with a bicycle. The ElliptiGO 11R has an aluminum frame, carbon-fiber drive arms, two 20" spoked-wheels, an 11-speed internally geared hub, front and rear brakes and adjustable height steering column. Only ElliptiGo 11R cycles with serial numbers that range from 12-003-069 through 12-020-035 are included in the recall. The serial number is located underneath the product to the rear of where the kickstand attaches to the frame. The cycles are matte black with white markings and the words ElliptiGO on the frame.. Recalled by ElliptiGO Inc., of Solana Beach, Calif.. Units affected: About 140.
Why was this product recalled? ▼
The drive arm on the ElliptiGO cycles can crack or break during use, posing a fall hazard to the user.
What should consumers do? ▼
Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately and contact the firm to receive free replacement drive arms to be installed by an authorized dealer.
Which agency issued this recall? ▼
This recall was issued by the CPSC on October 11, 2012. Severity: Moderate. Recall number: 13702.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (13702) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported October 11, 2012. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.