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CPSC recall · Reported November 1, 2012

Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard

The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.

Recall #
13704
Affected scope
About 18,000
Compiled from official public sources by the publisher.
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Excel Industries Inc., of Hesston, Kan. recalled The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following….

Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard was recalled by Excel Industries Inc., of Hesston, Kan. in November 1, 2012. Reason: The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.. Remedy: Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or…. Verify recall #13704 with the CPSC before acting.

The recall

Excel Industries Inc., of Hesston, Kan. issued this CPSC recall-The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard..

None
agency class
November 1, 2012
reported

Sourced from official CPSC enforcement records. Verify recall #13704 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower's fender. The following model names, serial numbers and types of lawn mower are included in this recall: BrandModel NameTypeSerial Numbers Hustler 1500 Riding Greens Riding 10062845 through 11081604 FasTrak Zero Turn riding 10121082 through 11120946 FasTrak Super Duty Zero Turn riding 10091717 through 12054999 Sport Zero Turn riding 10120377 through 12054999 Super Z Zero Turn riding 10109017 through 12054999 TrimStar Walk-behind 11033546 through 12054999 X-ONE Zero Turn riding 10090765 through 12022041 BigDog A Series Zero Turn riding 11100596 through 12054999 C Series Zero Turn riding 11031908 through 12054999 R Diablo Zero Turn riding 12020696 through 12054999 R PowerBar Zero Turn riding 12020892 through 12054999 R Series Zero Turn riding 11021137 through 12054999 T Series Walk-behind 11050815 through 12054999 X Series Zero Turn riding 11039001 through 12054999 X Diablo Zero Turn riding 11090151 through 12054999

Reason for recall

The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.

Remedy, what to do

Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 13704
Date reported November 1, 2012
Date initiated November 1, 2012
Recalling firm Excel Industries Inc., of Hesston, Kan.
Affected scope About 18,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointmen…

  • Check the recall number (13704) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼
The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower's fender. The following model names, serial numbers and types of lawn mower are included in this recall: BrandModel NameTypeSerial Numbers Hustler 1500 Riding Greens Riding 10062845 through 11081604 FasTrak Zero Turn riding 10121082 through 11120946 FasTrak Super Duty Zero Turn riding 10091717 through 12054999 Sport Zero Turn riding 10120377 through 12054999 Super Z Zero Turn riding 10109017 through 12054999 TrimStar Walk-behind 11033546 through 12054999 X-ONE Zero Turn riding 10090765 through 12022041 BigDog A Series Zero Turn riding 11100596 through 12054999 C Series Zero Turn riding 11031908 through 12054999 R Diablo Zero Turn riding 12020696 through 12054999 R PowerBar Zero Turn riding 12020892 through 12054999 R Series Zero Turn riding 11021137 through 12054999 T Series Walk-behind 11050815 through 12054999 X Series Zero Turn riding 11039001 through 12054999 X Diablo Zero Turn riding 11090151 through 12054999. Recalled by Excel Industries Inc., of Hesston, Kan.. Units affected: About 18,000.
Why was this product recalled? ▼
The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 1, 2012. CPSC does not publish a hazard classification for this recall. Recall number: 13704.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Similar severity · nearest report date

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Similar Household Products · nearest report date

Same product category, closest by report date among other firms and states (deduped against the severity set).

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This recall: CPSC, reported November 1, 2012. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026