Severity
Moderate
ModerateActive
CPSC recall · Reported July 11, 2013
Staples Recalls Office Chairs Due to Fall Hazard (Recall Alert)
The base of the chair can break, posing a fall hazard.
Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China recalled The office chairs with unpadded arms have a five-wheel base and come in two colors: gray … - a moderate-severity action.
Staples Recalls Office Chairs Due to Fall Hazard (Recall Alert) was recalled by Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China in July 11, 2013. Reason: The base of the chair can break, posing a fall hazard.. Remedy: Consumers should immediately stop using the chairs and contact the firm for instructions …. Verify recall #13742 with the CPSC before acting.
The recall
Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China issued this moderate-severity CPSC recall-The base of the chair can break, posing a fall hazard..
- Moderate
- severity level
- July 11, 2013
- reported
Sourced from official CPSC enforcement records. Verify recall #13742 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #13742) was formally reported on July 11, 2013. It is classified under Moderate severity, with a current status of Active. Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China is listed as the recalling firm. Federal records list the affected scope as About 3,350.
The documented reason for this recall is: The base of the chair can break, posing a fall hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund. Staples is contacting all known customers directly to provide this … - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 3,350
Related Recalls
6
6 from same agency
Product description
The office chairs with unpadded arms have a five-wheel base and come in two colors: gray and burgundy. A tag on the bottom of the seat cushion has the SKU and item numbers printed on it: the gray SKU is 924204 with item number 21084; and the burgundy SKU is 924203 with item number 21083.
Reason for recall
The base of the chair can break, posing a fall hazard.
Remedy, what to do
Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund. Staples is contacting all known customers directly to provide this information.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 13742 |
| Date reported | July 11, 2013 |
| Date initiated | July 11, 2013 |
| Recalling firm | Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China |
| Affected scope | About 3,350 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refun…
- Check the recall number (13742) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The office chairs with unpadded arms have a five-wheel base and come in two colors: gray and burgundy. A tag on the bottom of the seat cushion has the SKU and item numbers printed on it: the gray SKU is 924204 with item number 21084; and the burgundy SKU is 924203 with item number 21083.. Recalled by Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China. Units affected: About 3,350.
Why was this product recalled? ▼
The base of the chair can break, posing a fall hazard.
What should consumers do? ▼
Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund. Staples is contacting all known customers directly to provide this information.
Which agency issued this recall? ▼
This recall was issued by the CPSC on July 11, 2013. Severity: Moderate. Recall number: 13742.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (13742) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Compare this recall with Cooper Lighting Recalls Metalux Optimized High Bay LED Ligh… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported July 11, 2013. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.