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CPSC recall · Reported January 24, 2014

Ergotron Recalls Television Wall Mounts Due to Risk of Injury

The weld between the "VESA" style mounting plate and the mounting ring can fail, allowing the monitor or TV to fall. This poses a risk of injury to bystanders.

Recall #
14090
Affected scope
About 196,200 in the United States, 60 in Canada and 21,000 in Mexico
Verify with CPSC →
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The CPSC recalled The adjustable Ergotron interactive wall mount is designed for flat panel displays and te… — a moderate-severity action.

Ergotron Recalls Television Wall Mounts Due to Risk of Injury was recalled and listed by the CPSC in January 24, 2014. Reason: The weld between the "VESA" style mounting plate and the mounting ring can fail, allowing the monitor or TV t…. Remedy: Consumers should immediately remove the TV/monitor from the mount and contact Ergotron fo…. Verify recall #14090 with the CPSC before acting.

The recall

issued this moderate-severity CPSC recall — The weld between the "VESA" style mounting plate and the mounting ring can fail, allowing the monitor or TV t….

Moderate
severity level
January 24, 2014
reported

Sourced from official CPSC enforcement records. Verify recall #14090 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #14090) was formally reported on January 24, 2014. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 196,200 in the United States, 60 in Canada and 21,000 in Mexico.

The documented reason for this recall is: The weld between the "VESA" style mounting plate and the mounting ring can fail, allowing the monitor or TV to fall. This poses a risk of injury to bystanders. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately remove the TV/monitor from the mount and contact Ergotron for a free repair kit. — consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls — clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Medical Devices recalls over time

Where this recall sits in its category — 40,409 medical devices recalls on record

-1,00001,0002,0003,0004,0005,000 20052008201120142017202020232026 1,243

Where this recall sits in the database

Severity2366872097High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 100,165 recalls in the database, 23,668 are high severity, 72,097 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger — we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 196,200 in the United States, 60 in Canada and 21,000 in Mexico

Related Recalls

6

0 from same agency

Product description

The adjustable Ergotron interactive wall mount is designed for flat panel displays and televisions which allows users to reposition their display angles. The wall mounts consist of three parts including a wall mount plate for securing the system to the wall; an extendible arm that allows the user to adjust the position of their television in multiple directions and a monitor plate for securing the arm to the television. The recall includes the following model and part numbers: MODEL PART NUMBER UPC/GTIN CODE DATE CODE PLAY40 (Polished, Black) 45-284-026 45-284-223 698833020007 10698833020004 698833020601 10698833020608 ER111107 - ER120905 PLAY40DS (Black) 45-308-223 698833022698 10698833022695 ER120628 - ER120907 PLAY70 (Polished, Black) 45-294-026 45-294-223 698833022588 10698833020585 698833020618 ER120711 - ER120803 ITV-HD (Polished) 45-296-026 698833021004 1195047 - 1207488 ITV-VHD (Polished) 45-304-026 698833021905 1201790 - 1208148 OM80FM 45-367 698833034868 10698833034865 ER120831 OBFM120 45-303-223 698833021875 10698833021872 ER120817- ER121214 OBFM60 60-644-223 698833021851 10698833021858 ER120817- ER121214 OC80FM 45-305 698833022070 10698833022077 ER120518-121102 The model number and date codes are printed on the underside of the arms of the PLAY and ITV models. The date code label for the OM80FM, OBFM120 and OBFM60 models is printed on the front surface of the wall mount bracket.

Reason for recall

The weld between the "VESA" style mounting plate and the mounting ring can fail, allowing the monitor or TV to fall. This poses a risk of injury to bystanders.

Remedy — what to do

Consumers should immediately remove the TV/monitor from the mount and contact Ergotron for a free repair kit.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 14090
Date reported January 24, 2014
Date initiated January 24, 2014
Recalling firm Not disclosed
Affected scope About 196,200 in the United States, 60 in Canada and 21,000 in Mexico
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately remove the TV/monitor from the mount and contact Ergotron for a free repair kit.

  • Check the recall number (14090) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
The adjustable Ergotron interactive wall mount is designed for flat panel displays and televisions which allows users to reposition their display angles. The wall mounts consist of three parts including a wall mount plate for securing the system to the wall; an extendible arm that allows the user to adjust the position of their television in multiple directions and a monitor plate for securing the arm to the television. The recall includes the following model and part numbers: MODEL PART NUMBER UPC/GTIN CODE DATE CODE PLAY40 (Polished, Black) 45-284-026 45-284-223 698833020007 10698833020004 698833020601 10698833020608 ER111107 - ER120905 PLAY40DS (Black) 45-308-223 698833022698 10698833022695 ER120628 - ER120907 PLAY70 (Polished, Black) 45-294-026 45-294-223 698833022588 10698833020585 698833020618 ER120711 - ER120803 ITV-HD (Polished) 45-296-026 698833021004 1195047 - 1207488 ITV-VHD (Polished) 45-304-026 698833021905 1201790 - 1208148 OM80FM 45-367 698833034868 10698833034865 ER120831 OBFM120 45-303-223 698833021875 10698833021872 ER120817- ER121214 OBFM60 60-644-223 698833021851 10698833021858 ER120817- ER121214 OC80FM 45-305 698833022070 10698833022077 ER120518-121102 The model number and date codes are printed on the underside of the arms of the PLAY and ITV models. The date code label for the OM80FM, OBFM120 and OBFM60 models is printed on the front surface of the wall mount bracket.. Units affected: About 196,200 in the United States, 60 in Canada and 21,000 in Mexico.
Why was this product recalled?
The weld between the "VESA" style mounting plate and the mounting ring can fail, allowing the monitor or TV to fall. This poses a risk of injury to bystanders.
What should consumers do?
Consumers should immediately remove the TV/monitor from the mount and contact Ergotron for a free repair kit.
Which agency issued this recall?
This recall was issued by the CPSC on January 24, 2014. Severity: Moderate. Recall number: 14090.
How do I check if my product is affected by a recall?
Check the product description and recall number (14090) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nearby Recalls in This Category

Other recalls in the same product category — useful for spotting patterns across the same defect class or manufacturer.

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Data Sources

Source: FDA, CPSC, and NHTSA federal recall databases. This recall: CPSC, reported January 24, 2014.

  • Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
  • Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
  • Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)

Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.

Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records — no number is typed in by an editor. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of June 2026.