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Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation

Reported: March 12, 2014 Initiated: March 12, 2014 #14129

Product Description

This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.

Reason for Recall

Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.

Remedy

Consumers should contact Fitbit for a full refund.

Details

Units Affected
About 1,000,000 in the U.S. and about 28,000 in Canada

Frequently Asked Questions

What product was recalled?
This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.. Recalled by Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius. Units affected: About 1,000,000 in the U.S. and about 28,000 in Canada.
Why was this product recalled?
Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.
What should consumers do?
Consumers should contact Fitbit for a full refund.
Which agency issued this recall?
This recall was issued by the CPSC on March 12, 2014. Severity: Moderate. Recall number: 14129.