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CPSC recall · Reported March 12, 2014

Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation

Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blister…

Recall #
14129
Affected scope
About 1,000,000 in the U.S. and about 28,000 in Canada
Verify with CPSC →
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Flextronics Sales & Marketing Ap Ltd., of Port Louis, Mauritius recalled This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbe….

Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation was recalled by Flextronics Sales & Marketing Ap Ltd., of Port Louis, Mauritius in March 12, 2014. Reason: Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives…. Remedy: Consumers should contact Fitbit for a full refund.. Verify recall #14129 with the CPSC before acting.

The recall

Flextronics Sales & Marketing Ap Ltd., of Port Louis, Mauritius issued this CPSC recall-Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives….

None
agency class
March 12, 2014
reported

Sourced from official CPSC enforcement records. Verify recall #14129 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Medical Devices recalls over time

Where this recall sits in its category - 41,021 medical devices recalls on record

01,0002,0003,0004,000 20052008201120142017202020232026 1,947

Product description

This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.

Reason for recall

Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.

Remedy, what to do

Consumers should contact Fitbit for a full refund.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 14129
Date reported March 12, 2014
Date initiated March 12, 2014
Recalling firm Flextronics Sales & Marketing Ap Ltd., of Port Louis, Mauritius
Affected scope About 1,000,000 in the U.S. and about 28,000 in Canada
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should contact Fitbit for a full refund.

  • Check the recall number (14129) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.. Recalled by Flextronics Sales & Marketing Ap Ltd., of Port Louis, Mauritius. Units affected: About 1,000,000 in the U.S. and about 28,000 in Canada.
Why was this product recalled?
Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.
What should consumers do?
Consumers should contact Fitbit for a full refund.
Which agency issued this recall?
This recall was issued by the CPSC on March 12, 2014. CPSC does not publish a hazard classification for this recall. Recall number: 14129.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported March 12, 2014. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026